Hi, I am hoping that someone here would be able to help me out.
On Febuary 14 I renewed my EE contract and got offered the 20GB deal for £15. I also took an additional line for my brother which cost £20. My brother didn't start using the sim until 4-5 days ago, as he had to transfer his number across from BT. Since using it, he has realised that the coverage is not all that in the areas he chills, as well as his workplace.
I rang EE yesterday to cancel the contract and told them I would like to keep the number,but told that I couldn't. I asked if they could end the contract and leave the sim active as a pay as you go sim, and would told they could do that either.
Just want to know is that correct, and if so, then is there anyway of keeping the original number, as my brother doesn't wish to change numbers as he has had it for quite a while.
Thank you for your time and any suggestions