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Help with internet browser app

mutley1 Avatar
2y, 4m agoPosted 2 years, 4 months ago
Since a software update on my galaxy note 3 phone (Android 4.4.2), my internet browser app on the phone keeps crashing out with the message

unfotunately internet has stopped.

The internet app is version 1.5.28

I have tried to clear data, clear cache on the app as suggested by googling but no help. Anyone know of anything else that may help?
mutley1 Avatar
2y, 4m agoPosted 2 years, 4 months ago

All Responses

(2) Jump to unreadPost an answer
try restarting your note 3. If that doesn't work then try using Chrome, Firefox etc - all free from the Play store

Also Use a Cleaner app. CCleaner is a good one - it gets rid of browser history, cookies etc.

If that doesn't work then factory reset.
If its the generic android browser then try Opera browser, I had issues on my old mobile and my tablet with the generic one, I found Opera much easier to use and quicker.

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