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Help with o2 sim please

£0.00 @ O2
Hi and thank you in advance for any helpful comments, I've been told you can order an o2 sim to receive activation code for priorities but I'm not receiving any incoming calls or texts and o2 have sa… Read More
baglady_ Avatar
2y, 6m agoPosted 2 years, 6 months ago
Hi and thank you in advance for any helpful comments, I've been told you can order an o2 sim to receive activation code for priorities but I'm not receiving any incoming calls or texts and o2 have said I need to top up to activate can anyone help who has managed to use the sim purely for the app, I have an unlocked contract phone and pay a ridiculous amount so really don't want to spend on something i won't really get use out of for its main purpose?

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baglady_ Avatar
2y, 6m agoPosted 2 years, 6 months ago
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Responses/page:
#1
Download the app from the App Store/Play Store and follow the instructions in the app. Simple! :)
#2
SupremeJaguar
Download the app from the App Store/Play Store and follow the instructions in the app. Simple! :)


hi, thank you but that's where I get stuck- the instructions ask for your O2 number so you can get a code text to the number and you need that code to activate the app :/
#3
i found that i had to use my contract one as the free payg sim did not have any credit. you could just load the minimum amount of credit to get the activation code?

i don't know if you could load £1 say?
#4
mutley1
i found that i had to use my contract one as the free payg sim did not have any credit. you could just load the minimum amount of credit to get the activation code?

i don't know if you could load £1 say?


Hiya I really feel like I'm on a mission to get the app! The minimum top up is £10 and I have asked on here if anyone has a code they don't use
#5
U don't need credit on the number. Type in the o2 number on ur sim card, u will receive a text whether u have credit or not
#6
zaniby
U don't need credit on the number. Type in the o2 number on ur sim card, u will receive a text whether u have credit or not


hey, I've typed in the number but not receiving texts, I've used my number to text and call the o2 number but getting nothing :(
#7
u need to b on wifi for the code request to work. took mine a few attempts but did work eventually. ..
#8
justanothercid
u need to b on wifi for the code request to work. took mine a few attempts but did work eventually. ..


have you used a sim that was never topped up with credit? I've got wifi connected so that's fine but I'm not getting anywhere because I'm using a new pay as you go sim that I haven't applied credit to and some people have said they've accessed app but I don't know how?!!?
#9
baglady_
SupremeJaguar
Download the app from the App Store/Play Store and follow the instructions in the app. Simple! :)

hi, thank you but that's where I get stuck- the instructions ask for your O2 number so you can get a code text to the number and you need that code to activate the app :/

That's weird, all I did was enter the number on my SIM and it sent me the text. Maybe try another free O2 SIM?
#10
send a text message with the word NUMBER to 2020. its free to send. see if u get a response. you normally woyld if the sim is preactivated
#11
socialmammal
send a text message with the word NUMBER to 2020. its free to send. see if u get a response. you normally woyld if the sim is preactivated

i think this is the problem. when i got my free sim from o2 it was not activated and in order to get it activated you had to add credit to it. this is the problem that the OP is getting which i can't see being resolved unless she adds the minimum credit of £10 to activate it.

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