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Help with picking router to work with sky fibre!!!

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Working with sky fibre unlimited on their hub but as there are so many devices attached, it is still slow! I've been looking at the nighthawks but was wondering if I had to go that high spec? Any info…
danielletaylor Avatar
5m, 1w agoPosted 5 months, 1 week ago
Working with sky fibre unlimited on their hub but as there are so many devices attached, it is still slow! I've been looking at the nighthawks but was wondering if I had to go that high spec? Any info is appreciated!!!
danielletaylor Avatar
5m, 1w agoPosted 5 months, 1 week ago
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(17) Jump to unreadPost an answer
Responses/page:
#1
Do you have your user and password to connect to sky? This will be your biggest problem as sky will not give it to you, there are ways though
#2
Firstly, have you checked your internet speed?

Secondly, are you using all of these devices at once? If not, disconnect when not in use.

Third, as mentioned above, unless you have your sky username and password, no other router will work on your line. Your other option, assuming it is only your wifi signal being the issue, is to find another access point to attach to your sky hub with better support (this is what i currently do with my sky fibre).
#3
Devices attached through wifi or ethernet ?
#4
Do a check via ethernet first, then compare to wifi speed, then post here the results so you can get better help,,,
#5
westy125
Do you have your user and password to connect to sky? This will be your biggest problem as sky will not give it to you, there are ways though


How do I get these? I assumed they would be within the routers settings!
#6
adamspencer95
Firstly, have you checked your internet speed?

Secondly, are you using all of these devices at once? If not, disconnect when not in use.

Third, as mentioned above, unless you have your sky username and password, no other router will work on your line. Your other option, assuming it is only your wifi signal being the issue, is to find another access point to attach to your sky hub with better support (this is what i currently do with my sky fibre).


I have checked the speed and its roughly what they say it should be, give or take! As we are in a household with 5 people, it makes disconnecting an it difficult! Also becomes a pain when you put games consoles into the equation! If I were to still have the hub as a modem and attach a router (is this what you mean when you say access point?) Correct me if I'm wrong but this should make it better? Would I still need the username and password?
#7
kester76
Devices attached through wifi or ethernet ?


Attached through wifi! The only thing attached by Ethernet is the hd box!
#8
westy125
Do a check via ethernet first, then compare to wifi speed, then post here the results so you can get better help,,,


I should have explained myself better! I apologise, it's the wifi which is the problem I think as the speeds seem relatively quick!
#9
Used speedtest on my iPhone 6 and its coming up at down - 36.30 and up - 9.34.
#10
danielletaylor
Used speedtest on my iPhone 6 and its coming up at down - 36.30 and up - 9.34.


​thats not slow for wifi at all.

when using wifi, each device essentially has to 'wait its turn' to send or receive data so unless you buy a dual band (2.4ghz and 5ghz) router and utilise them evenly, no router is likely to improve the speed.

do you have your sky username and password? otherwise what i suggested previously is your best bet. so yes, as you said, use the sky hub as a router then add an access point wired to the sky hub
#11
My sky fibre wifi was pretty slow so I went into the router 192.168.0.1 and changed the wifi channel to 13. I won't guarantee it will speed up the wifi but in our house it made it slightly more accessible to the various data sucking devices.
#12
adamspencer95
danielletaylor
Used speedtest on my iPhone 6 and its coming up at down - 36.30 and up - 9.34.


​thats not slow for wifi at all.

when using wifi, each device essentially has to 'wait its turn' to send or receive data so unless you buy a dual band (2.4ghz and 5ghz) router and utilise them evenly, no router is likely to improve the speed.

do you have your sky username and password? otherwise what i suggested previously is your best bet. so yes, as you said, use the sky hub as a router then add an access point wired to the sky hub


Thank you! Is that not what the nighthawk does? Or am I not understanding this at all???
#13
Bimbojimuk
My sky fibre wifi was pretty slow so I went into the router 192.168.0.1 and changed the wifi channel to 13. I won't guarantee it will speed up the wifi but in our house it made it slightly more accessible to the various data sucking devices.


I'm sure they've actually got me to do this at Sky at one point, can't remember exactly! Thank you though, I might give it a try until I can sort something else!
#14
danielletaylor
adamspencer95
danielletaylor
Used speedtest on my iPhone 6 and its coming up at down - 36.30 and up - 9.34.


​thats not slow for wifi at all.

when using wifi, each device essentially has to 'wait its turn' to send or receive data so unless you buy a dual band (2.4ghz and 5ghz) router and utilise them evenly, no router is likely to improve the speed.

do you have your sky username and password? otherwise what i suggested previously is your best bet. so yes, as you said, use the sky hub as a router then add an access point wired to the sky hub


Thank you! Is that not what the nighthawk does? Or am I not understanding this at all???


​the nighthawk routers/access points you mean?

you want a router with as many ariels as possible as this will allow for more devices to connect at once and all use it at the same time. dual band devices help as you can move all compatible devices to that channel to free up room for all your older hardware
#15
danielletaylor
Bimbojimuk
My sky fibre wifi was pretty slow so I went into the router 192.168.0.1 and changed the wifi channel to 13. I won't guarantee it will speed up the wifi but in our house it made it slightly more accessible to the various data sucking devices.
I'm sure they've actually got me to do this at Sky at one point, can't remember exactly! Thank you though, I might give it a try until I can sort something else!
Before changing channels, download wifi analyzer (android) or similar to your phone, and use it to choose the channel which has the fewest other routers on it. If you're in a built up area, there could be loads of other people's wifi signals interfering with yours, by choosing the least congested channel you'll give your devices the best chance of connecting....
#16
adamspencer95
danielletaylor
adamspencer95
danielletaylor
Used speedtest on my iPhone 6 and its coming up at down - 36.30 and up - 9.34.


​thats not slow for wifi at all.

when using wifi, each device essentially has to 'wait its turn' to send or receive data so unless you buy a dual band (2.4ghz and 5ghz) router and utilise them evenly, no router is likely to improve the speed.

do you have your sky username and password? otherwise what i suggested previously is your best bet. so yes, as you said, use the sky hub as a router then add an access point wired to the sky hub


Thank you! Is that not what the nighthawk does? Or am I not understanding this at all???


​the nighthawk routers/access points you mean?

you want a router with as many ariels as possible as this will allow for more devices to connect at once and all use it at the same time. dual band devices help as you can move all compatible devices to that channel to free up room for all your older hardware


So I'm along the right lines, thank you for your help! I'll have to keep an eye out on here and hope Amazon come up with a deal!!!
#17
Johnny Bravo
danielletaylor
Bimbojimuk
My sky fibre wifi was pretty slow so I went into the router 192.168.0.1 and changed the wifi channel to 13. I won't guarantee it will speed up the wifi but in our house it made it slightly more accessible to the various data sucking devices.
I'm sure they've actually got me to do this at Sky at one point, can't remember exactly! Thank you though, I might give it a try until I can sort something else!
Before changing channels, download wifi analyzer (android) or similar to your phone, and use it to choose the channel which has the fewest other routers on it. If you're in a built up area, there could be loads of other people's wifi signals interfering with yours, by choosing the least congested channel you'll give your devices the best chance of connecting....


Thank you, I'll give this a try later on!!!

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