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help with tumble dryer not rotating

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Hello, my tumble dryer is not starting without some help, then stops rotating but carries on heating, we've recently changed one of the belts so that's not the issue, my husband reckons it's the drive… Read More
LillyM Avatar
3m, 1w agoPosted 3 months, 1 week ago
Hello, my tumble dryer is not starting without some help, then stops rotating but carries on heating, we've recently changed one of the belts so that's not the issue, my husband reckons it's the drive motor, has anyone tried to change theirs? Is it easy and worth it? The machine is about 6 years old, only issue is that it's a French brand, though part of the Brandt group, but even the belt had to be bought in France as the !model wasn't available to purchase on the UK.
LillyM Avatar
3m, 1w agoPosted 3 months, 1 week ago
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Best Answer
Buy a new tumble dryer.
Part c£60-80. Labour c£40-60 depending on location. So up to £140 to fix and what will go wrong next?

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#1
Does the drum still spin if you give it a "bump" start? (You may have to trick the machine into thinking you've closed the door). Possible that it's the capacitor.
#2
Buy a new tumble dryer.
Part c£60-80. Labour c£40-60 depending on location. So up to £140 to fix and what will go wrong next?
#4
Paddy_o_furniture
Does the drum still spin if you give it a "bump" start? (You may have to trick the machine into thinking you've closed the door). Possible that it's the capacitor.
yes it does, it's a top loaded so I've opened the top, given it a push and it works for a while then it stops, we've taken thee back cover off to check and again, if you give it a bit of help it will go but again stops after a while :|
#5
dothedealnow
Buy a new tumble dryer.
Part c£60-80. Labour c£40-60 depending on location. So up to £140 to fix and what will go wrong next?
My thoughts but my husband doesn't think so, looks like it'll have to come put of my pocket oO it's OK, I'll dry his clothes on the radiators (_;)
#6
LillyM
Paddy_o_furniture
Does the drum still spin if you give it a "bump" start? (You may have to trick the machine into thinking you've closed the door). Possible that it's the capacitor.
yes it does, it's a top loaded so I've opened the top, given it a push and it works for a while then it stops, we've taken thee back cover off to check and again, if you give it a bit of help it will go but again stops after a while :|

Sounds like the capacitor, guides about to replace them. Capacitors aren't much, just make sure you discharge the one present prior to swapping as it can hold a nasty charge still.
#7
Thanks I'll have a look, was looking at the candy one earlier from so, will see iif Curry's still has that one on offer :)
#8
Paddy_o_furniture
LillyM
Paddy_o_furniture
Does the drum still spin if you give it a "bump" start? (You may have to trick the machine into thinking you've closed the door). Possible that it's the capacitor.
yes it does, it's a top loaded so I've opened the top, given it a push and it works for a while then it stops, we've taken thee back cover off to check and again, if you give it a bit of help it will go but again stops after a while :|
Sounds like the capacitor, guides about to replace them. Capacitors aren't much, just make sure you discharge the one present prior to swapping as it can hold a nasty charge still.
OK, thanks, will speak to husband and see if he is still upfor doing that :)
#9
Why did you replace the belt ?
Also are you running it off an extension lead as they can sometimes starve the motor causing it to heat up and abuse the capacitor. Have you smelled and listened to the motor for any sign of burning or arcing due to worn bushes. Sparks and smoke will normally mean your bushes are bouncing on your motor armature.
#10
Could be worn carbon brushes assuming your motor uses them that is
#11
LillyM
dothedealnow
Buy a new tumble dryer.
Part c£60-80. Labour c£40-60 depending on location. So up to £140 to fix and what will go wrong next?
My thoughts but my husband doesn't think so, looks like it'll have to come put of my pocket oO it's OK, I'll dry his clothes on the radiators (_;)
Better still hang his outside on the washing line. He'll soon come round to your way of thinking
#12
kester76
Why did you replace the belt ?
Also are you running it off an extension lead as they can sometimes starve the motor causing it to heat up and abuse the capacitor. Have you smelled and listened to the motor for any sign of burning or arcing due to worn bushes. Sparks and smoke will normally mean your bushes are bouncing on your motor armature.
It was worn off and stopped the drum from rotating so we thought it could be the belt again, but it's not this time, it does start smelling once it's on and has stopped rotating, not sure if it's because of the heat or what though. It's not, plugged into the mains through a transformator as it has a French plug, never had a problem with that in the years we've had it though.
#13
Rich44
Could be worn carbon brushes assuming your motor uses them that is
Not sure what that is, might put that to oh when he gets back :)
#14
psychobitchfromhell
LillyM
dothedealnow
Buy a new tumble dryer.
Part c£60-80. Labour c£40-60 depending on location. So up to £140 to fix and what will go wrong next?
My thoughts but my husband doesn't think so, looks like it'll have to come put of my pocket oO it's OK, I'll dry his clothes on the radiators (_;)
Better still hang his outside on the washing line. He'll soon come round to your way of thinking
LikLike your way of thinking, might threaten him with that or point blank refused to do his washing mwahahaha! ;)
#15
Ao just increased price by £10 on dryer I was looking at this morning! Tea leaves! ;) if I dwcide too with it,might play off their price match guarantee...
#16
If it's the capacitor in an inductive motor the motor will probably hum, bit like normal mains hum on a fluorescent fitting, but louder. Leaving it on but stationary, will eventually burn out the motor as the stationary coils get hot

If its a brush motor It will probably run easier when there's no load in it and stop randomly when it feels like it. With an inductive motor (using a start/run capacitor) if you get it started by hand it probably won't stop, especially if there's no load unless you have a sensordry type, in which case put some very light wet clothes in and see if it keeps running.
#17
gazdoubleu
If it's the capacitor in an inductive motor the motor will probably hum, bit like normal mains hum on a fluorescent fitting, but louder. Leaving it on but stationary, will eventually burn out the motor as the stationary coils get hot
If its a brush motor It will probably run easier when there's no load in it and stop randomly when it feels like it. With an inductive motor (using a start/run capacitor) if you get it started by hand it probably won't stop, especially if there's no load unless you have a sensordry type, in which case put some very light wet clothes in and see if it keeps running.
I think it's a brush motor, it doesn't hum, and it hasn't goit a sensor. Thanks for the advice, I'll pass it onand see if we can mend it, if not, better be ready to argue my case for a new one :)
#18
Just let him run out of clothes he will soon have his wallet at the ready

Edited By: lynsaydyson on Jan 16, 2017 16:05
#19
lynsaydyson
Just let him run outvof clothes he will soon have his wallet at the ready
My options are getting plentiful, I think we might get a deal at this rate ;)
#20
new carbon brushes for the motor,easily changed normally held in by a screw.make sure power is off before attempting repair. brushes available on EBay.
#21
forgot to add, if you find the electric wires going to the motor you should see the brushes. these carbon brushes transfer the electric to the motor,they wear down over time and this stops the motor turning.
#22
baldydave
forgot to add, if you find the electric wires going to the motor you should see the brushes. these carbon brushes transfer the electric to the motor,they wear down over time and this stops the motor turning.
Thanks for that, how easy to change would they be for someone who doesn't like to go near electric stuff? ;)
#23
Right, had a look on frefrench websites, seems to be pretty common, the recommendations are that it's the condenser motor, no idea what that means, and for a spare one costs about £100, will see if oh can have a look again oO he's not that great with things like that ;)
#24
The motor in a condensor dryer drives the drum belt and the fan for the condensor. They are probably suggesting replace that motor whereas everyone here is saying check for a capacitor or brushes first.

Try this video http://www.espares.co.uk/advice/0/2051/how-to-diagnose-tumble-dryer-motor-and-noise-problems (they sell parts too) and perhaps if your husband is not confident diagnosing the fault get a new dryer with a good guarantee period.
#25
gazdoubleu
The motor in a condensor dryer drives the drum belt and the fan for the condensor. They are probably suggesting replace that motor whereas everyone here is saying check for a capacitor or brushes first.
Try this video http://www.espares.co.uk/advice/0/2051/how-to-diagnose-tumble-dryer-motor-and-noise-problems (they sell parts too) and perhaps if your husband is not confident diagnosing the fault get a new dryer with a good guarantee period.
TThanks a lot for your help, will check the video, and we'll take it from there :)
#26
I'm a bit late here but it's your capacitor !
It's happened to me a few times if you can unplug and pop open the service panel and you may be able to see it and it will have a rating on it then just buy a matching one.
It's only normally 1 kept 2 nuts.
I bought my last capacitor for about 5 quid
have a look at this eBay seller they are pretty good
http://www.ebay.co.uk/sch/m.html?_odkw=&_ssn=spares-2-go&_armrs=1&_osacat=0&_from=R40&_trksid=p2046732.m570.l1313.TR12.TRC2.A0.H0.Xcapacitor.TRS0&_nkw=capacitor&_sacat=0

Edited By: stefromuk on Jan 16, 2017 22:13: .
#27
stefromuk
I'm a bit late here but it's your capacitor !
It's happened to me a few times if you can unplug and pop open the service panel and you may be able to see it and it will have a rating on it then just buy a matching one.
It's only normally 1 kept 2 nuts.
I bought my last capacitor for about 5 quid
have a look at this eBay seller they are pretty goodhttp://www.ebay.co.uk/sch/m.html?_odkw=&_ssn=spares-2-go&_armrs=1&_osacat=0&_from=R40&_trksid=p2046732.m570.l1313.TR12.TRC2.A0.H0.Xcapacitor.TRS0&_nkw=capacitor&_sacat=0
Thanks for that! Is it easy enough to change? My oh isn't very good with electricity so a bit worried he'd get a shock, mind you he already had one when I told him the thing had stopped working and we might need a new one ;)
#28
LillyM
stefromuk
I'm a bit late here but it's your capacitor !
It's happened to me a few times if you can unplug and pop open the service panel and you may be able to see it and it will have a rating on it then just buy a matching one.
It's only normally 1 kept 2 nuts.
I bought my last capacitor for about 5 quid
have a look at this eBay seller they are pretty goodhttp://www.ebay.co.uk/sch/m.html?_odkw=&_ssn=spares-2-go&_armrs=1&_osacat=0&_from=R40&_trksid=p2046732.m570.l1313.TR12.TRC2.A0.H0.Xcapacitor.TRS0&_nkw=capacitor&_sacat=0
Thanks for that! Is it easy enough to change? My oh isn't very good with electricity so a bit worried he'd get a shock, mind you he already had one when I told him the thing had stopped working and we might need a new one ;)

I found it very easy but I do like a bit of diy etc
all it is a screw on one side and a connector (plug)on the other
on your dryer you should have a little flap near where the motor is mine was at the bottom right front.
but you may have to turn your dryer on its side and look underneath you need to be looking for something that looks like this>>
But if he does attempt it best to keep it unplugged from the socket for a couple of days beforehand just to be safe of any discharge.
http://scalexpic.espares.co.uk/dac8d47b-eea0-489c-ba7c-210eda258f38?maxwidth=268&maxheight=268



Edited By: stefromuk on Jan 16, 2017 22:45
#29
stefromuk
LillyM
stefromuk
I'm a bit late here but it's your capacitor !
It's happened to me a few times if you can unplug and pop open the service panel and you may be able to see it and it will have a rating on it then just buy a matching one.
It's only normally 1 kept 2 nuts.
I bought my last capacitor for about 5 quid
have a look at this eBay seller they are pretty goodhttp://www.ebay.co.uk/sch/m.html?_odkw=&_ssn=spares-2-go&_armrs=1&_osacat=0&_from=R40&_trksid=p2046732.m570.l1313.TR12.TRC2.A0.H0.Xcapacitor.TRS0&_nkw=capacitor&_sacat=0
Thanks for that! Is it easy enough to change? My oh isn't very good with electricity so a bit worried he'd get a shock, mind you he already had one when I told him the thing had stopped working and we might need a new one ;)
I found it very easy but I do like a bit of diy etc
all it is a screw on one side and a connector (plug)on the other
on your dryer you should have a little flap near where the motor is mine was at the bottom right front.
but you may have to turn your dryer on its side and look underneath you need to be looking for something that looks like this>>
But if he does attempt it best to keep it unplugged from the socket for a couple of days beforehand just to be safe of any discharge.http://scalexpic.espares.co.uk/dac8d47b-eea0-489c-ba7c-210eda258f38?maxwidth=268&maxheight=268
or you can go across the pair with an insulated screwdriver.
#30
Paddy_o_furniture
stefromuk
LillyM
stefromuk
I'm a bit late here but it's your capacitor !
It's happened to me a few times if you can unplug and pop open the service panel and you may be able to see it and it will have a rating on it then just buy a matching one.
It's only normally 1 kept 2 nuts.
I bought my last capacitor for about 5 quid
have a look at this eBay seller they are pretty goodhttp://www.ebay.co.uk/sch/m.html?_odkw=&_ssn=spares-2-go&_armrs=1&_osacat=0&_from=R40&_trksid=p2046732.m570.l1313.TR12.TRC2.A0.H0.Xcapacitor.TRS0&_nkw=capacitor&_sacat=0
Thanks for that! Is it easy enough to change? My oh isn't very good with electricity so a bit worried he'd get a shock, mind you he already had one when I told him the thing had stopped working and we might need a new one ;)
I found it very easy but I do like a bit of diy etc
all it is a screw on one side and a connector (plug)on the other
on your dryer you should have a little flap near where the motor is mine was at the bottom right front.
but you may have to turn your dryer on its side and look underneath you need to be looking for something that looks like this>>
But if he does attempt it best to keep it unplugged from the socket for a couple of days beforehand just to be safe of any discharge.http://scalexpic.espares.co.uk/dac8d47b-eea0-489c-ba7c-210eda258f38?maxwidth=268&maxheight=268
or you can go across the pair with an insulated screwdriver.
Well yeah but they may not know if their screw drivers are insulated so thought that way would be easiest for them.
#31
Hey thank you both for your advice, I'll have the husband look for that later, if we can find it, we'll replace it, if we can't see it, am buying a new one. I can't do without my dryer in winter! Managed years without dishwasher, but can't be without a dryer....;)
#32
stefromuk
LillyM
stefromuk
I'm a bit late here but it's your capacitor !
It's happened to me a few times if you can unplug had mine pop open the service panel and you may be able to see it and it will have a rating on it then just buy a matching one.
It's only normally 1 kept 2 nuts.
I bought my last capacitor for about 5 quid
have a look at this eBay seller they are pretty goodhttp://www.ebay.co.uk/sch/m.html?_odkw=&_ssn=spares-2-go&_armrs=1&_osacat=0&_from=R40&_trksid=p2046732.m570.l1313.TR12.TRC2.A0.H0.Xcapacitor.TRS0&_nkw=capacitor&_sacat=0
Thanks for that! Is it easy enough to change? My oh isn't very good with electricity so a bit worried he'd get a shock, mind you he already had one when I told him the thing had stopped working and we might need a new one ;)
I found it very easy but I do like a bit of diy etc
all it is a screw on one side and a connector (plug)on the other
on your dryer you should have a little flap near where the motor is mine was at the bottom right front.
but you may have to turn your dryer on its side and look underneath you need to be looking for something that looks like this>>
But if he does attempt it best to keep it unplugged from the socket for a couple of days beforehand just to be safe of any discharge.http://scalexpic.espares.co.uk/dac8d47b-eea0-489c-ba7c-210eda258f38?maxwidth=268&maxheight=268
that's the one I neef a bit note expensive than first thought, but a lot less than new dryer, let's cross fingers that is what is needed, or it'll be £30 down the Rhine ;) actually it's this one, though picture is different and seem to need a German eBay account to send seller a question, argh!

Edited By: LillyM on Jan 17, 2017 20:43: Wrong url
#34
Oh wow thanks! Mine has only got 2 prongs, does that make a difference, I can put a picture up if you'd like? Seriously, what a nice person you are ( as well as the others who have bothered to reply and do some research for me :) ) am feeling really grateful! <3
#35
Can't seem to upload photo....
#36
Hi Lilly

It doesn't matter if yours has 2 prongs. What you'll find is the replacement has really only 2 terminals to connect to its just that each has 2 prongs (or spades as they are called officially) which are connected together. The only bit you might struggle with is if the diameter of the new capacitor is different to the old one you might have to get inventive ways to fit it such as packing it with insulation tape if its too small or using wire ties instead of the holder that its supposed to fit in. Just make sure it is nice and secure and put a bit of insulation tape around any exposed connections, e.g. the spare prongs to make sure everything is safe.
#37
gazdoubleu
Hi Lilly
It doesn't matter if yours has 2 prongs. What you'll find is the replacement has really only 2 terminals to connect to its just that each has 2 prongs (or spades as they are called officially) which are connected together. The only bit you might struggle with is if the diameter of the new capacitor is different to the old one you might have to get inventive ways to fit it such as packing it with insulation tape if its too small or using wire ties instead of the holder that its supposed to fit in. Just make sure it is nice and secure and put a bit of insulation tape around any exposed connections, e.g. the spare prongs to make sure everything is safe.
Once again, thanks!! Will order one now, and will relay info to oh. We might have saved ourselves about £200 thanks to your advice :), you don't happen to live around Kingston upon Thames, by any chance? Would be happy to get you a drink if it all works :)
Oh said it was holding on with a cable tie... Maybe it's the French way of doing electrical ;)

Edited By: LillyM on Jan 18, 2017 09:39
#38
LillyM
gazdoubleu
Hi Lilly
It doesn't matter if yours has 2 prongs. What you'll find is the replacement has really only 2 terminals to connect to its just that each has 2 prongs (or spades as they are called officially) which are connected together. The only bit you might struggle with is if the diameter of the new capacitor is different to the old one you might have to get inventive ways to fit it such as packing it with insulation tape if its too small or using wire ties instead of the holder that its supposed to fit in. Just make sure it is nice and secure and put a bit of insulation tape around any exposed connections, e.g. the spare prongs to make sure everything is safe.
Once again, thanks!! Will order one now, and will relay info to oh. We might have saved ourselves about £200 thanks to your advice :), you don't happen to live around Kingston upon Thames, by any chance? Would be happy to get you a drink if it all works :)
Oh said it was holding on with a cable tie... Maybe it's the French way of doing electrical ;)


nice one :)
Glad you are attempting it
I'm guessing you've actually seen it in place on your dryer now
#39
LillyM
gazdoubleu
Hi Lilly
It doesn't matter if yours has 2 prongs. What you'll find is the replacement has really only 2 terminals to connect to its just that each has 2 prongs (or spades as they are called officially) which are connected together. The only bit you might struggle with is if the diameter of the new capacitor is different to the old one you might have to get inventive ways to fit it such as packing it with insulation tape if its too small or using wire ties instead of the holder that its supposed to fit in. Just make sure it is nice and secure and put a bit of insulation tape around any exposed connections, e.g. the spare prongs to make sure everything is safe.
Once again, thanks!! Will order one now, and will relay info to oh. We might have saved ourselves about £200 thanks to your advice :), you don't happen to live around Kingston upon Thames, by any chance? Would be happy to get you a drink if it all works :)
Oh said it was holding on with a cable tie... Maybe it's the French way of doing electrical ;)
Hi Lily, hope it works Ok , don't think the French are renowned for good electrics, especially not cars anyway. Re. the drink I'm up in Lancashire I'm afraid, but glad to help out :-)
#40
stefromuk
LillyM
gazdoubleu
Hi Lilly
It doesn't matter if yours has 2 prongs. What you'll find is the replacement has really only 2 terminals to connect to its just that each has 2 prongs (or spades as they are called officially) which are connected together. The only bit you might struggle with is if the diameter of the new capacitor is different to the old one you might have to get inventive ways to fit it such as packing it with insulation tape if its too small or using wire ties instead of the holder that its supposed to fit in. Just make sure it is nice and secure and put a bit of insulation tape around any exposed connections, e.g. the spare prongs to make sure everything is safe.
Once again, thanks!! Will order one now, and will relay info to oh. We might have saved ourselves about £200 thanks to your advice :), you don't happen to live around Kingston upon Thames, by any chance? Would be happy to get you a drink if it all works :)
Oh said it was holding on with a cable tie... Maybe it's the French way of doing electrical ;)
nice one :)
Glad you are attempting it
I'm guessing you've actually seen it in place on your dryer now
Hey, why not, maybe I too can brag to my kids when they're grown up that this appliance is as old or older than they are ;) I feel I should extend my offer of a drink to you too :), and if you don't live in the area but should for a reason or another come over this way, the offer will still stand ;)
Yep, located, removed and another one's on its way :D

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