Recently my H2O X5 steam mop gave up on me and after a bit of online research i purchased a karcher steam cleaner which has excellent reviews. We used it a few times on our tiled kitchen floor and unfortunately it isnt as good as the X5, produces too much water/steam and basically floods the kitchen flood which then leaves smear marks and residue.
Where do i stand in returning the item? Fyi i bought it instore.
Thanks for any help.