I got sent a Android TV Box worth £22.77 from China.
TNT are holding it hostage until I pay them £28.55 on top of the *(I think it was about)* £10 I was charged to use them to deliver the package. *(It wasn't my choice to use them and have no contract with TNT)*
* VAT ON DPF:£4.00
The £4.55 VAT I get. But the £20.00 and the £4.00 VAT on the DPF I don't get.
Shouldn't the DPF be included in the original shipping costs??
The email I got was just a standard template email: http://i.imgur.com/618Re57.png
They even forgot to replace **[person’s name here]** with my name.
So this makes me think they do this to everyone.
Also they where sending the package then decided to take it back to the London Stansted Airport.http://i.imgur.com/8aF4UDj.png
So on an item that costs £22.77 that I paid to get delivered within 3-5 days *(that didn't happen. It's been about a Month)* is now stuck at London, and is going to cost me in total, including the original shipping costs. £38.55
So that £22.77 Android TV Box is going to cost me a grand total of £61.32 because I wanted to get it within a week.
Moral of the story. Avoid TNT like the plague.