Hi does anybody know where to find out your billing address in PayPal? I have an issue with a retailer who refused to refund me despite item doesnt arrived because, when I have been asked about my billing address I gave the wrong ones. I rang PayPal who said that my delivery address for my order is the same with the billing address. When I go to my account and check on my profile, the address there is my delivery address. My bank card that I used for PayPal also registered in the same address for the delivery.
I put a complaint on their facebook and they came out telling me what my billing address is. It turns out to be where I used to live 1.5 years ago. When I moved house, I change my bank address and PayPal. However in all orders I made, I cant see billing address. It only said delivery address (confirmed). I have made purchases and having refund with no problem so far until this happened. So I wonder if anyone can point out on how to find billing address in PayPal
Because they refuse to refund me, I open a dispute claim with PayPal. After my complain, the retailer agree to refund me but I have to close the case first before they can refund me. Should I do it or wait for PayPal case which runs until early Jan?
PS: the retailer is a high street retailer