how do I get my new MacBook exchanged? - HotUKDeals
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how do I get my new MacBook exchanged?

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hi all I picked up a new mbp 2016 today from apple, and two times now the screen has become totally white. can someone tell me how I can get it replaced? I don't want a refurbished one. if I just g… Read More
WestMidlands Avatar
8m, 1w agoPosted 8 months, 1 week ago
hi all

I picked up a new mbp 2016 today from apple, and two times now the screen has become totally white. can someone tell me how I can get it replaced? I don't want a refurbished one. if I just go to the apple shop will they replace it?

also, how do I reset this thing to factory settings?

thank you
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WestMidlands Avatar
8m, 1w agoPosted 8 months, 1 week ago
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(4) Jump to unreadPost an answer
Responses/page:
#1
yes..they will replace it...but do it asap
#2
revster
yes..they will replace it...but do it asap
I'm going tomorrow. Do you know what the process is?

I think I will ask for a refund, then buy it again on the spot.
#3
WestMidlands
revster
yes..they will replace it...but do it asap
I'm going tomorrow. Do you know what the process is?

I think I will ask for a refund, then buy it again on the spot.


Why? That's no different than replacing it? Apart from added awkwardness
#4
Within the first 30 days you have the legal right to reject for a full refund. But, if you want another, just get them to swap it. You won't get a refurbished one, it will be new.

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