How do Tesco exchange a 3 for 2 toy? - HotUKDeals
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How do Tesco exchange a 3 for 2 toy?

£0.00 @ Tesco
Got loads of 3 for 2 toys on the fab tesco deals recently. Want to return one item only. I would happily exchange it for another toy up to that value but my local store does not sell toys. … Read More
ellie27 Avatar
6m, 2w agoPosted 6 months, 2 weeks ago
Got loads of 3 for 2 toys on the fab tesco deals recently.

Want to return one item only.

I would happily exchange it for another toy up to that value but my local store does not sell toys.

Do you think they would put it on a giftcard?

Also if it was 3 items at £10 each, totalling £20 - what would they put on the giftcard? £6.67

On the receipt all the items are listed at their full price with the full 3for2 deduction total at bottom.

Thanks!
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ellie27 Avatar
6m, 2w agoPosted 6 months, 2 weeks ago
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#1
I imagine it would be exchange only as it's part of a multibuy promotion?
#2
You will get £0.00 refunded.
#3
AStonedRaichu
I imagine it would be exchange only as it's part of a multibuy promotion?

Exchange for a toy? But my store doesn't sell toys?
#4
ellie27
AStonedRaichu
I imagine it would be exchange only as it's part of a multibuy promotion?
Exchange for a toy? But my store doesn't sell toys?

A refund would go through as £0.00 as the other 2 items total £20
#5
If you want money back you need to take al toys back
#6
Edited title, I do not want a refund I want to exchange - up to what value?
#7
phone store or tesco cs it will be at manager or.store discretion but I wouldn't think a swap would be out of the question
#8
When I have returned part of a 3 for 2 offer at other places in the past, they give you 2/3rds of the value of the item back.
#9
tesco not very helpful with somethings - my husband missed picking a sweet in the meal deal and we didn't notice till afterwards. I was told the only way to get it put right would be to return the items pretty hard when you have drank part of it. So we never got a refund. I don't think they care much about customers who have a problem, once they have your money.
#10
Lego? Might get a swap on here
#11
deekie
tesco not very helpful with somethings - my husband missed picking a sweet in the meal deal and we didn't notice till afterwards. I was told the only way to get it put right would be to return the items pretty hard when you have drank part of it. So we never got a refund. I don't think they care much about customers who have a problem, once they have your money.
But that was your fault, it wasn't anything to do with Tesco was it?
#12
They will swap one toy out for you, but you'll probably need the manager.
#13
ipswich78
deekie
tesco not very helpful with somethings - my husband missed picking a sweet in the meal deal and we didn't notice till afterwards. I was told the only way to get it put right would be to return the items pretty hard when you have drank part of it. So we never got a refund. I don't think they care much about customers who have a problem, once they have your money.
But that was your fault, it wasn't anything to do with Tesco was it?
I never said it wasn't our fault but a mistake was made and tesco didn't want to help - just having a rant and saying don't expect tesco to care

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