How to Protect Yourself When Selling a Laptop on eBay? - HotUKDeals
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How to Protect Yourself When Selling a Laptop on eBay?

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I'm considering selling my Surface Pro 4. I've got the i7 model with 256GB storage and 16GB of RAM which currently retails for around £1,400. eBay appears to be the best option as far as prices go… Read More
MA3STRO Avatar
5m, 2w agoPosted 5 months, 2 weeks ago
I'm considering selling my Surface Pro 4. I've got the i7 model with 256GB storage and 16GB of RAM which currently retails for around £1,400.

eBay appears to be the best option as far as prices go. CEX only give you around £600 for it and prices go over £1,100 on eBay. GumTree doesn't seem to have the audience for it. The only real alternative appears to be AVForums.

I'm a little hesitant to use eBay because of scammers. Earlier this year I sold my Sony action camera via eBay and the buyer replied that it was damaged in delivery. It was well packaged so it was difficult to prove whether it was him or Royal Mail.

The whole experience highlighted the dangers of selling via eBay. You really do have few rights as a seller and if the buyer wants to rip you off it can be difficult to fight against it.

Whilst I am reluctant to sell on eBay, it does seem to be the place to get the best price.

Is there any way I can protect myself from scammers when selling something so expensive on eBay? Are there any options for restricting sales to buyers with a certain feedback score or something similar?

Any advice on this would be really helpful :)

:)
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MA3STRO Avatar
5m, 2w agoPosted 5 months, 2 weeks ago
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#1
sell it as collect only and insist on showing it working this alone will put off all the dodge pots and scammers unfortunately it also limits your sales but for that price your customer should be willing to travel
#2
Thanks for the suggestion Matt.

I was not sure about doing pick up only as I'm up in Scotland. From a sales perspective, I would be limiting my audience quite a bit. I'd much prefer to do a pick up though. The laptop is in mint condition and has all accessories etc so I sure I will get a seller.

No harm in trying. I can maybe make the listing and if it does not work I can relist it as an auction.

How do eBay fees work with pickups etc?
#3
You could use Royal Mail special delivery. Covers damage/loss
#4
I recently used it to post an iPhone 7
#5
if buyer pays cash on collection then you can avoid PayPal fees. Ebay will only take final value fees of the item which is 10%
#6
Whereas if the buyer pays via PayPal,you'll be paying both Ebay and PayPal fees. I think PayPal fees are 3.4%
#7
Thanks Dudebar.

I'm reluctant to use Royal Mail after what happened before. I paid for next day special delivery and at the post office they asked me the price and said I would be covered up to a few hundred pounds. The camera was then delivered 5 days late and during the course of my complaint to them they advised me that (1) They do not have to deliver the item within one working day, and, (2) I would only be covered for £50.

The whole experience has made me reluctant to ever use them again.

However, what happens if the buyer is a scumbag. For example, someone who changes their mind and then just says it's damaged so they can send it back. Is there any protection from that from a selling point of view i.e. can I restrict an auction (if I go down that route) to buyers who have X amount of positive feedback?
banned#8
Don't use ebay. /thread
#9
MA3STRO
Is there any protection from that from a selling point of view i.e. can I restrict an auction (if I go down that route) to buyers who have X amount of positive feedback?

No you can't. Even if you could it wouldn't be much use as a seller can't leave negative feedback for buyers anyway.

Edited By: spoo on Nov 07, 2016 14:27: .
#10
Ebay is awful for selling high value items these days. Try gumtree, you can make it a featured ad for 14 days for £7-50.

I buy many laptops on ebay (usually faulty) but always sell on gumtree
#11
I sold a £700 laptop on ebay before and had no trouble at all, actually got a message thanking me after they got it! I sent special delivery. You just have decide if its worth the risk. There is always here of course? Maybe hope for somewhere between ebay and CEX at around £900. Pretty safe if you sell to someone with high feedback.
#12
I paid Royal Mail Special delivery cover of upto £500,for an extra £1 I could've also had cover for upto £1000
#13
Dinobay has a flash sale on
#14
They would give u options at the post office depending on the value of your item. Alternatively you could use parcel force...it would cost £28 for 24/48hour delivery with upto £1000 cover
#15
I have posted a laptop via parcel force few wks ago
#16
If you want to list on eBay then restrict the auction to UK bidders only. I would proceed with the sale if the buyer has a high number of positive feedback. If the buyer happens to have 0 feedback or many negatives then I'd cancel the transaction.
#17
I appreciate all the feedback guys :)

Kris's suggestion sounds good. I can test the waters on GumTree for a few days and see if I get any interest. I sold my car there a few months ago and got it sold in a few days (though people do generally use Gumtree to buy cars).

I can list it free of charge and upload pics, the description etc. If I get no interest over the next few days I can try making it featured and if I choose to go down the eBay route it's just a matter of copying and pasting everything over.
#18
dudebar
If you want to list on eBay then restrict the auction to UK bidders only. I would proceed with the sale if the buyer has a high number of positive feedback. If the buyer happens to have 0 feedback or many negatives then I'd cancel the transaction.

I didn't realise it was possible to cancel it. Does that happen frequently?

I remember winning an action for a Sony camera earlier this year for £500 and the buyer wasn't happy for the price so just lied about sending it and then just cancelled the whole thing and resent it. He did it two more times and ended up with -3 feedback haha.
#19
I have personally used Parcelforce to send 2 iMac's 27'', Macbook Pro and Air with no problems with the buyers. I always put down feedback must be over 50, Paypal account and address must be verified and confirmed.

Sellers posts items after 48 hours.

Before i post i check their feedback and see what they have bought to make myself feel satisfied. I am always keeping them up to date as to the progress of their delivery. Always insure your item when sending it, and provide tracking to ebay once sent (you can provide tracking on your listing).
#20
how about using a real courrier with insurance . eg dpd / UK mail
#21
That's a good tip about requesting feedback over 50. I would definitely be up for using a different courier after the hassle I went through with Royal Mail last time. I'm going to list on Gumtree just now and list on eBay towards the end of the week if I don't have any luck selling.
#22
I have cancelled many sales and eBay automatically give the final value fees back. I've only done this if I didn't want to post abroad or if someone had no feedback. These are both valid reasons.

If the buyer ends up leaving negative feedback on your account then just complain to eBay and they'll remove it
#23
And go for parcelforce if you don't trust Royal Mail.
banned#24
Dudebar, think about what you want to post and make it in one whole post instead of spamming the same thread with useless tidbits.
#25
I'll let you all know how I get on. The ad is now uploaded to GumTree. Just waiting on them approving it.
#26
remember to take photos of serial numbers etc
Deal with cash only , do not post and block idiots who make stupid offers.
#27
MA3STRO
Thanks Dudebar.
I'm reluctant to use Royal Mail after what happened before. I paid for next day special delivery and at the post office they asked me the price and said I would be covered up to a few hundred pounds. The camera was then delivered 5 days late and during the course of my complaint to them they advised me that (1) They do not have to deliver the item within one working day, and, (2) I would only be covered for £50.
The whole experience has made me reluctant to ever use them again.
However, what happens if the buyer is a scumbag. For example, someone who changes their mind and then just says it's damaged so they can send it back. Is there any protection from that from a selling point of view i.e. can I restrict an auction (if I go down that route) to buyers who have X amount of positive feedback?


from what you say here I can only imagine that the PO sold you Signed For (recorded) and not Special Delivery

SD is guaranteed next day and has a minimum of £250 compensation I think. SF has £50

EliTom
#28
thedvdmonster
remember to take photos of serial numbers etc
Deal with cash only , do not post and block idiots who make stupid offers.


Thanks. Good tip about the serial numbers.


I posted it on gumtree with a case and type cover for £1,150. Got an offer of £900 minutes after the Ad published so looks like I might be able to shift it and avoid the hassle of eBay, delivery, fees etc.
#29
WonkyDoctor
Dudebar, think about what you want to post and make it in one whole post instead of spamming the same thread with useless tidbits.
What an idiot
#30
elitom
MA3STRO
Thanks Dudebar.
I'm reluctant to use Royal Mail after what happened before. I paid for next day special delivery and at the post office they asked me the price and said I would be covered up to a few hundred pounds. The camera was then delivered 5 days late and during the course of my complaint to them they advised me that (1) They do not have to deliver the item within one working day, and, (2) I would only be covered for £50.
The whole experience has made me reluctant to ever use them again.
However, what happens if the buyer is a scumbag. For example, someone who changes their mind and then just says it's damaged so they can send it back. Is there any protection from that from a selling point of view i.e. can I restrict an auction (if I go down that route) to buyers who have X amount of positive feedback?

from what you say here I can only imagine that the PO sold you Signed For (recorded) and not Special Delivery

SD is guaranteed next day and has a minimum of £250 compensation I think. SF has £50

EliTom
Actually I was offered SD cover for upto £1000. It costs a pound more whereas standard is £500
#31
MA3STRO
thedvdmonster
remember to take photos of serial numbers etc
Deal with cash only , do not post and block idiots who make stupid offers.
Thanks. Good tip about the serial numbers.
I posted it on gumtree with a case and type cover for £1,150. Got an offer of £900 minutes after the Ad published so looks like I might be able to shift it and avoid the hassle of eBay, delivery, fees etc.
Gumtree is way less hassle,especially cash in hand with no fees involved. Good luck anyway!
#32
dudebar
MA3STRO
thedvdmonster
remember to take photos of serial numbers etc
Deal with cash only , do not post and block idiots who make stupid offers.
Thanks. Good tip about the serial numbers.
I posted it on gumtree with a case and type cover for £1,150. Got an offer of £900 minutes after the Ad published so looks like I might be able to shift it and avoid the hassle of eBay, delivery, fees etc.
Gumtree is way less hassle,especially cash in hand with no fees involved. Good luck anyway!


Thanks bud. It's a popular laptop so I think I will find a buyer :)
#33
dudebar
MA3STRO
thedvdmonster
remember to take photos of serial numbers etc
Deal with cash only , do not post and block idiots who make stupid offers.
Thanks. Good tip about the serial numbers.
I posted it on gumtree with a case and type cover for £1,150. Got an offer of £900 minutes after the Ad published so looks like I might be able to shift it and avoid the hassle of eBay, delivery, fees etc.
Gumtree is way less hassle,especially cash in hand with no fees involved. Good luck anyway!


Thanks bud. It's a popular laptop so I should be able to get a good price. :)
#34
Why not try to sell on ebay and ask "no return", also mark used condition.
#35
be aware of cash too, many get handed fake cash.
arrange meeting at a local police station reception for security of both parties.
will put off most scammers
#36
sslesar
Why not try to sell on ebay and ask "no return", also mark used condition.

I have it listed on eBay now with no returns noted :)

mrwhitelabel
be aware of cash too, many get handed fake cash.
arrange meeting at a local police station reception for security of both parties.
will put off most scammers

When I sell on Gumtree I always say "Bank transfer, but cash accepted if we make the transaction at a bank to verify its authenticity".

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