I just bought some Puma Shoes off The Hut, only to realise afterwards that I'd forgotten to check for discounts. I found a working code so I submitted a ticket to cancel that first order and then placed another order with the code.
Around five minutes ago, I received an email that stated that they were unable to cancel my order as it was waiting to be dispatched, despite the fact that it says they were going to dispatch it tomorrow anyway. So now I have two pairs of the exact same shoe coming - and I will most likely have to pay to return one of them as well!
Can anyone give me some tips on what to do? I've tried looking for an email adress for them, only to be constantly referred back to their dreadful 'support' page.