Hi, First of all thanks in advance for your time.
Recently my nexus 6p screen display went pink. I sent phone to Huawei uk centre for repair. I got email back saying phone is blacklisted and cannot be repaired therefore. I received phone back yesterday and there are damages everywhere. It is clear they opened back and display with screwdriver which left dents on. Phone is definitely not blacklisted as i am sole owner from new and even checked IMEI with EE and online websites. It also work on mobile networks. I bought phone direct from Amazon France (directly sold no third party). Huawei has clearly refused to repair under warranty phone plus damaged it. Also they do not need to open phone to find whether its Blacklisted. I am very annoyed as my £400 phone is damaged on purpose (it serms) there are screw drivers dents on back plus side layer (screen) film missing. I am even worried if they have taken out some parts. It was sent direct to Huawei then to BME (i suppose third company they contracted).
I tried my best in emails to tell them phone is not blacklisted and even sent proof.
Can anyone please suggest legal option that i can take against Huawei. I swear i wont ever buy huawei manufactured phone again.