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I need a new broadband provider!

birdyboyuk Avatar
9y, 8m agoPosted 9 years, 8 months ago
Im in need of a new broadband supplier caus I am fed up of slow speeds!

http://www.speedtest.nethttp://www.speedtest.net/result/107913604.png

My Upload is faster than my Download!!! :? :thinking: Im currently on Pipex MAX.

Im gonna give them a ring tomorrow, if I have the same as tonight. Whats the point on getting upto 8MB broadband if it aint gonna let you use it! Bit pointless in having it just for browsing eh!?

Anyway, im a heavy user, i require no limits whatsoever! Can anyone recommend anything?? TIA
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birdyboyuk Avatar
9y, 8m agoPosted 9 years, 8 months ago
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#1
Is cable an option,birdyboy?

That is usually most reliable in my experience,if not I leave to others to help as I've not used an adsl service for quite some time.:)
#2
muckypup
Is cable an option,birdyboy?

That is usually most reliable in my experience,if not I leave to others to help as I've not used an adsl service for quite some time.:)

I don't know :? How can I check? I dont think I have that option...:thinking:
#3
you have a very high latency but that speed is totally unacceptable.
#4
what is your postcode? i can chek ur local exchanges availability
#5
birdyboyuk
I don't know :? How can I check? I dont think I have that option...:thinking:

here is a link to the Virgin homepage click

on the left hand side there is a postcode checker which should tell you whether cable is available in your area:)
#6
Im in a non-cable area :-(

As for my postcode Ommid, MK13 0EX :thumbsup:
#7
Here is another link for ya,birdy'the goth'boy:-D

click

I have popped your postcode in and the search is there for you,it does say that the max you will receive on your line is 5mbps.

Hope this helps:)
#8
Hi Tiscali are not bad £19.99 per month and that includes free phone calls at any time -day, evenings and week-ends.
Hope thats of some help.
#9
Thanks cat, but i'll probably stay away from Tiscali. If you look at my speed test pic, you will see that Tiscali is listed as my ISP (its at bottom)
as far as I know, Nildrem, Tiscali & Pipex are all the same company....

According to my router settings, this is what my line is capable of...

DownStream Connection Speed 7616 kbps
UpStream Connection Speed 448 kbps
#10
Pipex *shudder*

I moved away from them on March 14th, woo. I have moved to UKFSN and am also a 'heavy' downloader...at least I thought I was until I saw how much some other people use, ouch. UKFSN does have limits, I was very nervous about going onto a metered service but it's all good...not come any where near my 30gb peak limit and only used about 60gb of my 300gb off peak limit!).
#11
Also using UKFSN

Not the cheapest but seems you get what you pay for.
#12
Tell me more Starlet!!

Im weary of the limited services as im scared I would go over!!

Done a speed test this morning, and everything seems fine!

http://www.speedtest.net/result/108114290.png
#14
How do you find out what speeds of syatem are?
#15
have you thought about SKY?

I've checked your local exchange and you should be able to go on their 16meg unlimited package @ £10 a month (plus Sky TV subscription). Unlike ISPs that use BT's equipment, Sky have their own in your exchange and can therefore offer you ADSL2+ and the 16 meg top speed.
Your top speed will depend upon the distance from your exchange, the attenuation and signal to noise ratio on your line - you can check these from your modem/router stats.

From memory, a downstream attenuation of less than 25db and a low(ish) noise ratio should mean that you will get the full whack!

For more info, this site is excellent: www.skyuser.co.uk
BTW - Hopefully I migrate onto SKY tomorrow!!
#16
http://www.speedtest.net/result/108273012.png


this is mine, is that any good? i know nothing! lol
#17
I phoned Pipex earlier and told them of my problems. I was honest with them and said I did a lot of downloading.
Im not even marked on their system as a heavy user! :?

Anyway, they have sent me an email explaining that I have to do 5 speed tests before they can escalate it.

To test my speed, I had to go here >http://speedcheck.ispconnect.co.uk

Im confused....my speed is fine throughout the day, yet come evening, its dead as a dodo! Surely they can accomodate for everyone using their service! :thinking:
#18
Just checked mine - what does this mean? Any good?

DownStream Connection Speed 1934 kbps
UpStream Connection Speed 245 kbps

Thanks
#19
Virgin Media also offer an ADSL service as well, they have a deal with BT, however I think it is only over the faster exchanges, which not in your area yet. THe site mentioned above says Virgin do an ADSL-MAX package but nothing on their site about it that I could find you may need to ring them up. But this I doubt will fix your problem since it seems to be an issue of distance from exchange that is reducing your bandwidth.

I have been with Telewest for a good many years and now and hand on heart had only one time when the internet went off for the night but was back on in the morning, apart fro that very reliable.

http://www.ispreview.co.uk/ is also another good site for getting the skinny on the ISP tree.
#20
birdyboyuk
I phoned Pipex earlier and told them of my problems. I was honest with them and said I did a lot of downloading.
Im not even marked on their system as a heavy user! :?

Anyway, they have sent me an email explaining that I have to do 5 speed tests before they can escalate it.

To test my speed, I had to go here >http://speedcheck.ispconnect.co.uk

Im confused....my speed is fine throughout the day, yet come evening, its dead as a dodo! Surely they can accomodate for everyone using their service! :thinking:


You would probably find their connection ratio is too high. During the day this would not rear its ugly head but at peak times (evenings) it does. Only thing you can do is change your supplier vote with your feet. I would recommend http://www.fireflyuk.net/
#21
Well I'm in the process of finding another ISP for my G/F.

Here's her results.

http://www.speedtest.net/result/108667282.png


she pays for 2meg internet, upgraded from 512k.... well I can't see an increase can you??
#22
and another..

http://www.speedtest.net/result/108668586.png


will try the Tiscali link now as thats her ISP
#23
here you go...

[SIZE=4]Your current bandwidth reading is:

[/SIZE][SIZE=+2][COLOR=red]2.37 Mbps

[/COLOR][/SIZE][SIZE=+0][COLOR=black]which means you can download at 303.74 KB/sec. from our servers.[/COLOR][/SIZE]
#24
ok - from the top....

7stone4: Your download speed is just over 4 meg which is good depending on what you're paying for. Your upload speed is fine - approx 400kbps is standard for ADSL.

NPA: Your stats are quite low, but again it depends on what you're paying for. As above your upload speed should be around the 400kbps mark for standard ADSL, but without reviewing your router/modem stats, I couldn't comment any further.

Tommy_K: your GF's stats are quite poor for a 2 meg service, as above, your upload speed should be around the 400kbps mark, and I would expect your download speed to peak around 1700kbps. You should run a BT speedtest - http://www.speedtester.bt.com/ and see what her IP Profile has been set at, from the stats it looks like she could have been capped on a 1 meg profile - this may be due to a large number of errors occurring on her line, however again, without some router / modem stats, i'm only guessing. If there were a very small amount of errors on the line and the cap was imposed in error, a quick call to BT wholesale could fix it. Your last post with the bandwidth rating and the 303.74KB/sec is confusing the issue!! - This states that you should in theory be able to do Speedtest.net test and get a download speed of 2424kbps (303.74KB x8 = 2424kb) - so this could suggest that the ISP is throttling the line?? which Tiscali are known to do. Does she (try to) do a lot of downloading?
I would suggest a BT speedtest then depending on the results, perhaps investigate the internal telephone wiring in her house - I could give advice here, having just done my own (increased my speed from 2 meg approx all the way to 5meg) - however I would not want to be responsible for people trashing their wiring and getting a big bill from BT to fix it! - the info is easily available on t'internet.
#BTW I am by no means an expert, al the above has been picked up in the last 4 months since having major problems with Virgin.net!
Feel free to ask as many questions as you like and I will try and answer them for you or at least point you in the right direction!
;-)
#25
birdyboyuk
I phoned Pipex earlier and told them of my problems. I was honest with them and said I did a lot of downloading.
Im not even marked on their system as a heavy user! :?

Anyway, they have sent me an email explaining that I have to do 5 speed tests before they can escalate it.

To test my speed, I had to go here >http://speedcheck.ispconnect.co.uk

Im confused....my speed is fine throughout the day, yet come evening, its dead as a dodo! Surely they can accomodate for everyone using their service! :thinking:



They cap/throttle P2P traffic when the servers get busy, for me...I was on a 20kbs cap, so I have like 2 meg service but my downloads go slower than dial up most of the time....obviously they aint gonna tell you that on the phone, they don't even admit to doing it! Also, they have a fair use policy...that they don't even tell you the details of which basically means they can do whatever they want whenever you want. Plus I was with them for like 5 years, paying £24 a month...yet they changed all their prices months ago so that the LOWEST plan was 2 meg at £18 or something...but continue to charge old customers the old prices!

Run run run run run...Pipex really have turned into a terrible terrible ISP.
#26
Thanks for this - how do I found what my modem/router stats are? I pay for 2mb through Orange & am finding trawling internet very slow of late.

Happy to vote hot !
#27
My gf is currently on a 4mb connection with virgin media and these were the results from speednet:

download = 3870
upload = 125

It seems that the download speed seems to be about right but why is the upload speed ridiculously low?

Also what kind of baring would this have on an xbox live connection, as i'm going to buy an xbox 360 at my gf's house as well?
#28
I just ran a speed test, bandwith reading 204.4 kbps.
But my tiscali broadband status reads 576 kbps.
Whats the difference.
#29
I'm also on Telewest (Virgin Media now) 4MB cableservice, unlimited - good job with the DLs I do !! A similar service is now available from them for ADSL and several mates have this. Proving to be very good so far here - been on since Dec 2001 with them. Lots of UBR upgrading going on now to increase cable capability to 20MB, looking forward to the next free speed increase !
#30
shug119
I just ran a speed test, bandwith reading 204.4 kbps.
But my tiscali broadband status reads 576 kbps.
Whats the difference.

371.6 kbps :giggle:

I'd suggest you do a few different speed tests than average them out. Do a search on google for speed tests, and it wil give you many links to choose from! :thumbsup:

Anyway, as for my situation, I gotta do 5 tests througout the day then report my findings to Pipex. Will keep you all informed of my results! ;-)
#31
I heard [url]www.samknows.com[/url] is the best website to check for your isp's connection speeds but i can't seem to find where this is on there site, can someone please help and give me the direct link? :)
#32
What do you think of this guys??

http://www.speedtest.net/result/109098615.png

Im paying 24 pound a month including vat.

I got a free wireless router. You can currently get free connection!

Be are owned by o2 and have great 24 hour service, very helpful forums and i dont regret moving to them at all! had maybe 1 dropout in 3 months and that was BT's fault!!

If you want more info im happy to help :) Also you can get one month free service, ill tell you how if you pm me :)
#33
here's mine...

http://www.speedtest.net/result/109134562.png

I'm actually about 150miles from London... so dunno why it thinks im closer..

Anyways.. wireless 2meg line with Orange :-)
#34
your downloading to much,,,,,,and pipex are capping your bandwidth,,,,,,,and if your a heavy downloader iam affraid theres no good news for you,as every single internet provider,has got their get out clause or " fair usage policy " so even if you do see "unlimited downloads" you can bet your last pound they will have the usage policy,its crap i know,but when you do move i suggest you try to download out of peak times,at all times,,,this mite keep u on the right line,,,i moved from pipex last month and iam currently on virgin,,,,,,,,another wordd of advise keep away from aol,,,,,,,they are crap
#35
Ommid
What do you think of this guys??

http://www.speedtest.net/result/109098615.png

Im paying 24 pound a month including vat.

I got a free wireless router. You can currently get free connection!

Be are owned by o2 and have great 24 hour service, very helpful forums and i dont regret moving to them at all! had maybe 1 dropout in 3 months and that was BT's fault!!

If you want more info im happy to help :) Also you can get one month free service, ill tell you how if you pm me :)


Pretty similar to mine as well, although that might have something to do with me using the same provider :thumbsup:

The nice thing about Be is that you don't seem to get the huge contention related collapse in speeds at peak times that I've seen with previous ISPs
#36
http://www.speedtest.net/result/109098615.png
#37
and it is an uncapped service :)
#38
OK.....
NPA: If you are using the Orange router, you will need to access the router's settings - usually by typing the numerical address into the explorer address bar eg 192.168.1.1 - it may be different to that - you will need to do a websearch for your router's model number. Once in, check the settings - this should tell you the upstrem and downstream noise levels (db) and signal to noise ratios. However for a 2 meg connection - yours stats are quite good, just your upload speeds are a little slow - this could be due to a number of factors - internal wiring and distance from the exchange are just 2.

Realfriendlyman: your DL stats are quite good, and yes your upload stats are low - again this could be attributed to a number of local factors. As for Xbox live, apologies as I have no experience with online console gaming!

shug119: although your router stats state 576kbps (i take it you are on a 512 service?) your actual throughput (204) will be the max that can be carried through to you: the best analogy I was given was that the router connects to the exchange and negotiates a connection speed (the pipe) what you actually get through the pipe will be a speed that will carry that info with the least errors. hope that makes sense? Again a number of internal factors will govern this.

Realfriendlyman and everyone else reading this: If you are on ADSL carried along a BT Network e.g. down a phoneline - the best and most reliable speedtest is BT's - a point to note though - these speedtests will give an estimate of your line's capabilities - for a definitive figure you should try to download a large file from an FTP server - e.g. Nero updates - then check what speed they are being transported at in the download window - the reason for this is, Speedtest.net, that I rate very highly states that my nice new connection maxs out at 4800kbps however for a 'proper' download, i get 6800kbps on a 7.6meg line.

Tommy_K: Your stats also look fine.

One last thing - checking your speeds out of peak periods - i.e. first thing in the morning 6.30 - 7.30 will give much nicer results than during the day and evenings!!

good luck everyone, and remember there are no silly questions, only silly answers!

jayhab
#39
Scarily enough, I'm on AOL (without their software!)

Yes, I pay £30/month for the platinum line, but I get 7.9Mb/s which equates to around 750KB/s sustained download!

NICE!
#40
http://www.speedtest.net/result/109161630.png

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