iD Mobile - How Can I cancel contract? - HotUKDeals
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iD Mobile - How Can I cancel contract?

in$anity Avatar
9m, 2w agoPosted 9 months, 2 weeks ago
I purchased a 1 month rolling contract on a sim-only deal from iD Mobile. I'm planning to let it run on, but if I do decide to cancel, how do I do it?? I read on here that you can cancel from their website but i've logged in and can't see any method of cancelling.

If anyone can let me know, that would be great. Thanks
in$anity Avatar
9m, 2w agoPosted 9 months, 2 weeks ago
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Best Answer
Apparently you can go into a carphone warehouse store or call 7777

All Responses

(8) Jump to unreadPost an answer
Responses/page:
#1
Apparently you can go into a carphone warehouse store or call 7777
#2
I sent them an email wanting to cancel and I got the following response ,
"Thank you for dropping us a mail.

I am sorry to learn that you will be leaving iD.

I can confirm a 30 day disconnection has been processed on your account
and the account will successfully disconnect on the 15/3/2016.

Please accept my apologies for any inconvenience caused"
#3
Log on to your account and cancel it.
#4
i'm thinking on joining iD but been reading some people are having trouble canceling ie iD refusing to let them leave - not sure how that is possible if you give the required notice, but people are saying only real way to get out is toe transfer your number to another provider when you decide to leave
#5
I am leaving nowadays. So which way did you choose and how it went?
#6
i just called them

They also have twitter support which seems very good if you have any issues with the call centre
#7
Hi, my son got a contract and I'm guarantee.
He kept taking out data in 500mb increments so told him to get better tariff. He ended up getting separate simcard. Can he cancel this as under 14 days and increase his contract simply instead?
#8
CazzaD33
Hi, my son got a contract and I'm guarantee.
He kept taking out data in 500mb increments so told him to get better tariff. He ended up getting separate simcard. Can he cancel this as under 14 days and increase his contract simply instead?

Yes you get a 'cooling' off period usually which lets you cancel if you're under x amount of days

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