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Iphone 5C battery has swollen

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We have an Iphone 5C where just recently the battery was suddenly dropping charge. Came to charge it yesterday to find the screen has partly pushed forward out of the case, the home button has stopped… Read More
JohnnyUtah Avatar
3m, 1w agoPosted 3 months, 1 week ago
We have an Iphone 5C where just recently the battery was suddenly dropping charge. Came to charge it yesterday to find the screen has partly pushed forward out of the case, the home button has stopped working and the screen is not all the same shade.

I presume the battery has swollen out causing the faults. The phone is obviously over 2 years old but would Apple do anything about it after this time?

Long shot I know.
JohnnyUtah Avatar
3m, 1w agoPosted 3 months, 1 week ago
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Best Answer
Very very common fault with the iPhone 5c and Apple is brilliant at replacing this fault free of charge even after 2 years book a slot at an Genius Bar in a iPhone shop Iv found Birmingham one to be the best but I think you will get this sorted.

All Responses

(22) Jump to unreadPost an answer
Responses/page:
#1
probably not just get a replacement battery and try it don't buy a really expensive original as the hones not worth that much know is it.
#2
MynameisM
probably not just get a replacement battery and try it don't buy a really expensive original as the hones not worth that much know is it.
Intergrated battery on the phone. Perhaps op can't operate on it?
#3
Don't really want to try myself. Wondering if this is unusual and Apple have a policy for this outside of warranty.
#4
JohnnyUtah
Don't really want to try myself. Wondering if this is unusual and Apple have a policy for this outside of warranty.


The battery is classed as a consumable even though it's 'integrated'. No warranty will replace it. They'll charge you a standard out of warranty fix. Someone else might be able to quote the accurate price but it'll probably be £100ish (+/- £20). Best to go to a "high street" phone repair shop
#5
JohnnyUtah
Don't really want to try myself. Wondering if this is unusual and Apple have a policy for this outside of warranty.
Phone them and see but I highly doubt they will?
#6
Apple only do a 1 year warranty on products so nothing will be covered, think imend.com charge about 50 quid

Probably worth just buying a replacement phone as there isn't a great price difference

Edited By: Jonsam08 on Feb 12, 2017 13:08
#7
really simple job, youtube it to see if you could try yourself.
#8
Jonsam08
Apple only do a 1 year warranty on products so nothing will be covered, think imend.com charge about 50 quid

Probably worth just buying a replacement phone as there isn't a great price difference


Not so sure about that generally we should expect 2 year warranty in this country as part of the EU still. I seem to recall Apple were taken to task in Italy? over this but might not be easy to get them to except the 2 year warranty though.
#9
Bin it, especially if it's a 8gb version, you can try apple but really not worth spending cash on
#10
16gb version. I know Apple had problems before with 5 or 5S batteries if memory serves and replaced them foc.
#11
YES YES YES. THEY WILL! I had a 5 yr old iPad 4 and the battery started swelling and pushing apart the casing. Took it to the Apple Store (booked in the a genius) and he said it was dangerous and would replace it free of charge. Got a brand new iPad 4, same specs, for free! Get it booked in to an Apple Store.
#12
Yes I would also say take it to Apple. I had a 4 year old iMac with a hard drive problem. They replaced it free of charge. They said they would do it under the EU directive for faulty goods. Take it in and see what they say.
#13
BagABargain78
YES YES YES. THEY WILL! I had a 5 yr old iPad 4 and the battery started swelling and pushing apart the casing. Took it to the Apple Store (booked in the a genius) and he said it was dangerous and would replace it free of charge. Got a brand new iPad 4, same specs, for free! Get it booked in to an Apple Store.


Don't ask you don't get. Worth a try. If it's the original battery then definitely sounds dangerous, which should be enough for them to fix FoC.
#14
Definitely the original battery, just thought even if it dies through old age it shouldn't swell up and take out the screen and home button with it.

Have just checked online to book it in the Genius bar. Cannot book into Birmingham, have to check back tomorrow. Solihull is the week end lol.
#15
Very very common fault with the iPhone 5c and Apple is brilliant at replacing this fault free of charge even after 2 years book a slot at an Genius Bar in a iPhone shop Iv found Birmingham one to be the best but I think you will get this sorted.
#16
Jonsam08
Apple only do a 1 year warranty on products so nothing will be covered, think imend.com charge about 50 quid

Probably worth just buying a replacement phone as there isn't a great price difference


Complete rubbish Apple have 2 year warranty and are by far the best at replacing faulty goods out of all the phone companies if you blatantly haven't damaged it yourself normally it's on the spot replacement aswell.
#17
larrylightweight
Very very common fault with the iPhone 5c and Apple is brilliant at replacing this fault free of charge even after 2 years book a slot at an Genius Bar in a iPhone shop Iv found Birmingham one to be the best but I think you will get this sorted.

I'll give it a go. Nothing to lose.

Thanks everyone for the replies.
#18
JohnnyUtah
larrylightweight
Very very common fault with the iPhone 5c and Apple is brilliant at replacing this fault free of charge even after 2 years book a slot at an Genius Bar in a iPhone shop Iv found Birmingham one to be the best but I think you will get this sorted.

I'll give it a go. Nothing to lose.

Thanks everyone for the replies.


take it in and have a go, worst they can say is no! :)
#19
japes
JohnnyUtah
Don't really want to try myself. Wondering if this is unusual and Apple have a policy for this outside of warranty.
The battery is classed as a consumable even though it's 'integrated'. No warranty will replace it. They'll charge you a standard out of warranty fix. Someone else might be able to quote the accurate price but it'll probably be £100ish (+/- £20). Best to go to a "high street" phone repair shop

Absolute rubbish. Terrible advice from someone who doesn't know a thing about Apples customer services with regards faulty products and batteries.
#20
BagABargain78
japes
JohnnyUtah
Don't really want to try myself. Wondering if this is unusual and Apple have a policy for this outside of warranty.
The battery is classed as a consumable even though it's 'integrated'. No warranty will replace it. They'll charge you a standard out of warranty fix. Someone else might be able to quote the accurate price but it'll probably be £100ish (+/- £20). Best to go to a "high street" phone repair shop
Absolute rubbish. Terrible advice from someone who doesn't know a thing about Apples customer services with regards faulty products and batteries.

Apple will replace battery for free - no questions asked. Mine was replaced 3 years after purchase.
BagABargain78 -don't mislead people if you don't know. And this is not first time you doing this, thats why you are in my ignore list...

Edited By: Rimi on Feb 14, 2017 09:12
#21
Rimi
BagABargain78
japes
JohnnyUtah
Don't really want to try myself. Wondering if this is unusual and Apple have a policy for this outside of warranty.
The battery is classed as a consumable even though it's 'integrated'. No warranty will replace it. They'll charge you a standard out of warranty fix. Someone else might be able to quote the accurate price but it'll probably be £100ish (+/- £20). Best to go to a "high street" phone repair shop
Absolute rubbish. Terrible advice from someone who doesn't know a thing about Apples customer services with regards faulty products and batteries.

Apple will replace battery for free - no questions asked. Mine was replaced 3 years after purchase.
BagABargain78 -don't mislead people if you don't know. And this is not first time you doing this, thats why you are in my ignore list...


What are you talking about? Read above. I've advised correctly. I'm the first one here to say take it to the Apple Store as they are mostly likely to replace.
#22
Rimi
BagABargain78
japes
JohnnyUtah
Don't really want to try myself. Wondering if this is unusual and Apple have a policy for this outside of warranty.
The battery is classed as a consumable even though it's 'integrated'. No warranty will replace it. They'll charge you a standard out of warranty fix. Someone else might be able to quote the accurate price but it'll probably be £100ish (+/- £20). Best to go to a "high street" phone repair shop
Absolute rubbish. Terrible advice from someone who doesn't know a thing about Apples customer services with regards faulty products and batteries.
Apple will replace battery for free - no questions asked. Mine was replaced 3 years after purchase.
BagABargain78 -don't mislead people if you don't know. And this is not first time you doing this, thats why you are in my ignore list...

I wouldn't normally do this, however I've read the comments above and it seems that 'BagABargain78' has given the same advice as you. Since you've blocked them you won't see their response so here is the notification.

Perhaps you have misread....?

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