My friend asked me to reinstall windows 7 on his Toshiba Satellite L500-1XC as it is running slow after 4 years of installing stuff. As he dosent have any boot/recovery disks, i just put a windows 7 Disk in, ready to boot from, format and fresh install.
When asked to select a hard disk to install to, there was nothing on the list! Which i thought was strange as never seen this before. So restarted laptop and it cannot boot from hard disk as cannot see it. Boot screen comes up and when i select first boot - Hard Disk. It says "hard disk is failure".
Now apart from running slowly, the laptop was working fine as i tested it before hard. So it seems just from putting in a windows 7 CD, it dosent want to boot.
I know my fair share about computers, however this has left me confused, any help PLEASE!!