Laptop fixing help! - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play
Expired

Laptop fixing help!

Painage Avatar
2y, 2m agoPosted 2 years, 2 months ago
Hi,

My friend asked me to reinstall windows 7 on his Toshiba Satellite L500-1XC as it is running slow after 4 years of installing stuff. As he dosent have any boot/recovery disks, i just put a windows 7 Disk in, ready to boot from, format and fresh install.

When asked to select a hard disk to install to, there was nothing on the list! Which i thought was strange as never seen this before. So restarted laptop and it cannot boot from hard disk as cannot see it. Boot screen comes up and when i select first boot - Hard Disk. It says "hard disk is failure".

Now apart from running slowly, the laptop was working fine as i tested it before hard. So it seems just from putting in a windows 7 CD, it dosent want to boot.

I know my fair share about computers, however this has left me confused, any help PLEASE!!

Thanks
Painage Avatar
2y, 2m agoPosted 2 years, 2 months ago
Options

All Responses

(12) Jump to unreadPost an answer
Responses/page:
#1
Im No expert but think you have to go into bios 1st and change to boot from CD
#2
Yeah done that, and changed it back to hard disk, but now wont boot.

Infact just checked bios and is now says HDD1/SSD1 - Not Installed!

Wtf, how is this posible!
#3
Can you do scannow and repair errors on hard disc?
Shame your friend didnt do backup of his laptop as would have been easier.
After checking for hard disc errors i would scan it with the free version of Malwarebytes
https://www.malwarebytes.org/antimalware/
#4
Just seen this on another web page for the problem with HDD1/SSD1 - Not Installed

Enter BIOS settings (F2 at start-up) and set it to default settings
#5
Sounds like when you tried to install Windows 7 you somehow managed to corrupt the hard boot sector. This would mean that nothing would load with it.
I'm not entirely sure how you would go about fixing it but this might help in a few google searches.
I would probably advise searching for a drive/partition manager as it will need to reformat the drive through the bios kernal.
Hope this helps
#6
When you get to the window that asks "Where do you want to install Windows"

Then select "Drive options (advanced)" in the bottom right

Then create a partition.

This is the window, see option near bottom right.

http://media.apcmag.com/wp-content/uploads/sites/20/2009/01/apcapchowtowindows7-boringlogo_mainImage10.jpg10.jpg

Edited By: guilbert53 on Jul 03, 2014 20:49
#7
Painage
Yeah done that, and changed it back to hard disk, but now wont boot.

Infact just checked bios and is now says HDD1/SSD1 - Not Installed!

Wtf, how is this posible!

You shouldn't change the BIOS setting. Press the appropriate F key during POST to invoke the boot devices menu, and select the optical drive from that.

As for fixing the current issue, resetting the BIOS is one possible fix, but you may have more luck setting the first boot device to HDD0. 1 is usually the second device.
#8
Note it seems this laptop has Windows 7 hidden on a partition on the hard disk so you should be able to reinstall Windows from that.

See here

https://uk.answers.yahoo.com/question/index?qid=20120119021152AAXJOO7

You can also still create the recovery DVDs. The option to create the DVDs should still be available on the menus somewhere.

This will be FAR better than doing a fresh Windows install as the recovery DVDs will have all the correct drivers already installed.


Edited By: guilbert53 on Jul 03, 2014 20:55
#9
patti
Just seen this on another web page for the problem with HDD1/SSD1 - Not Installed

Enter BIOS settings (F2 at start-up) and set it to default settings

Cheers that got it working how is was before.
#10
guilbert53
Note it seems this laptop has Windows 7 hidden on a partition on the hard disk so you should be able to reinstall Windows from that.

See here

https://uk.answers.yahoo.com/question/index?qid=20120119021152AAXJOO7

Thanks aswell. Should have realised this from beginning. Im used to building pc's from scratch so should have realised with a laptop and having no disks for drivers ect.. would be more tricky.

Thanks all

You can also still create the recovery DVDs. The option to create the DVDs should still be available on the menus somewhere.

This will be FAR better than doing a fresh Windows install as the recovery DVDs will have all the correct drivers already installed.

#11
Thanks all think ive sorted it!
#12
Painage.If you re install Windows 7 get him to start doing back ups of his system on to a external hard drive. Theres lots of free programs about to do it.

Post an Answer

You don't need an account to leave a response. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!