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Laptop - Freezing up every so often

glenncraneuk Avatar
2y, 5m agoPosted 2 years, 5 months ago
Hello all,

So i have had a Lenovo Ideapad y700 for about 18 months now and it is start to frustrate me.

It would occasionally (Over the last 6 months) freeze up during a game and for about a minute i could not do anything (Even alt tabbing wouldn't work).

Now it is happening more often.

It happens during internet browsing, gaming, skyping, video editing and basically anything.

Any ideas on how to go about fixing this?
I tried to change to high performance in power options, with no help.

Tried updating graphics drivers (When i thought it may be only during gaming (But later found out it isn't))

Tried defrag, tried virus check.

Anything else?
glenncraneuk Avatar
2y, 5m agoPosted 2 years, 5 months ago
Options
Best Answer
CCleaner - to clean temp/internet history, clean registry, remove unwanted startups etc
Windows Update - self explanatory
Filehippo Updater - update some software
Sumo - update some software
Wise Disk Cleaner - clean more temp, old updates etc
Wise Reg Cleaner - better than CCleaner
MyDefrag - System Disk Monthly - defrags and re-orders the files to improve boot speed

and what deggy92 said < that's first point of call

ps - I'm just updating/fixing my nephews slow/freezing laptop (the laptop is not here (using Teamviewer) so I can't physically check heat/fan) but doing basic maintenance first then if still not fixed he'll bring it to me next time he visits

Edited By: philphil61 on Jun 24, 2014 20:55

All Responses

(9) Jump to unreadPost an answer
Responses/page:
#1
Could just be getting too hot. Open the cover on the bottom and see if the fan needs clearing out. Best way to see if it's this.....run laptop inside an open freezer. I had the same problem but had a chest freezer to test with.....
#2
Could be getting too hot. Try cleaning fan inside....
#3
CCleaner - to clean temp/internet history, clean registry, remove unwanted startups etc
Windows Update - self explanatory
Filehippo Updater - update some software
Sumo - update some software
Wise Disk Cleaner - clean more temp, old updates etc
Wise Reg Cleaner - better than CCleaner
MyDefrag - System Disk Monthly - defrags and re-orders the files to improve boot speed

and what deggy92 said < that's first point of call

ps - I'm just updating/fixing my nephews slow/freezing laptop (the laptop is not here (using Teamviewer) so I can't physically check heat/fan) but doing basic maintenance first then if still not fixed he'll bring it to me next time he visits

Edited By: philphil61 on Jun 24, 2014 20:55
#4
sorry to hijack thread tho it looks like he may of sorted it now..Just bought a new lappy, updated new window updates, 108 which took an age, when it tried to configure ud's it's saying "failure configuring window updates..reverting changes, do not switch off" it' seems stuck in this mode been nearly 2 hrs and nothing is happening..what should I do? thanks..
#5
Sorry i did post a reponse and my computer froze :S


But so far after cleaning the fan it has not froze yet. So hopefully it has fixed it. If not i will try everything you said philphil
#6
Literally 5 minutes after i typed the above post out it froze.....

So gunna try some of the above phil phil

Just to update trying the free upgrade to windows 8.1 to see if that helps.


Edited By: glenncraneuk on Jun 25, 2014 01:22: Updates
#7
CookinBat
sorry to hijack thread tho it looks like he may of sorted it now..Just bought a new lappy, updated new window updates, 108 which took an age, when it tried to configure ud's it's saying "failure configuring window updates..reverting changes, do not switch off" it' seems stuck in this mode been nearly 2 hrs and nothing is happening..what should I do? thanks..

Instead of trying to install all 108 updates - deselect some (do only 20 at a time - to identify where the error might be)

Sometimes the updates can conflict with each other - always best practice to restart after each batch of updates
#8
glenncraneuk
Literally 5 minutes after i typed the above post out it froze.....

So gunna try some of the above phil phil

Just to update trying the free upgrade to windows 8.1 to see if that helps.


If the free update hasn't fixed the issue (which I assume it will not - when you said you cleaned the fan! did you open up the laptop to get access to the cpu fan and remove it to clean and also clean the vents? see image (example)

http://www.daftdog.co.uk/wp-content/uploads/2013/06/dirty-fan-heatsink.jpg

If you did clean your fan properly - your issues are most likely to be programs running at startup, your AV scanning files/processes it doesn't need to and general clutter on your harddrive

The previously listed software will help with most (updates/cleaning/maintenance) - the only other task is to reduce the workload on your AV

What most everyday users fail to understand is that once you have installed/registered your AV software and completed it's first full scan there is zero requirement for your AV to monitor processes/files it has already scanned/checked (most AV do this as standard) - so as long as your downloads and any external media (usb's etc) are scanned your AV should be doing very little (processing).

Some AV's allow you to "exclude processes and files/folders" and if you add most of your program processes and program folders + your music etc folders you will stop your AV from working too hard.

Also as stated above - if you've completed a full system scan there is no need to "schedule a weekly/monthly scan" because again you are only scanning the same files previously checked at the first full system scan together with any updates made to system/program files that have already been scanned at download!
#9
philphil61
CookinBat
sorry to hijack thread tho it looks like he may of sorted it now..Just bought a new lappy, updated new window updates, 108 which took an age, when it tried to configure ud's it's saying "failure configuring window updates..reverting changes, do not switch off" it' seems stuck in this mode been nearly 2 hrs and nothing is happening..what should I do? thanks..

Instead of trying to install all 108 updates - deselect some (do only 20 at a time - to identify where the error might be)

Sometimes the updates can conflict with each other - always best practice to restart after each batch of updates
yeah I tried that ta, couldn't do owt with it so sent it back for a refund, shame it looked a good lappy for the money, bit peed off with tescos as it was a refurb so should have been sorted, back to square one now..

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