Laptop help, dead ,,,, repair guy says £60??? - HotUKDeals
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Laptop help, dead ,,,, repair guy says £60???

MarioMan Avatar
2y, 5m agoPosted 2 years, 5 months ago
Hello.

I wanted to ask for help in this situation

I have a old laptop, and the problem is that it didn't turn ON THR SCREEN. I can hear the fans and light move, but the screen doesn't turn on, tried removing battery, etc holding down power button

He said that the screen is broken internal damage and it will cost £60.

Does theta sound reasonable. It's a old hp compaq 15inch laptop

Thanks
MarioMan Avatar
2y, 5m agoPosted 2 years, 5 months ago
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(20) Jump to unreadPost an answer
Responses/page:
#1
Try plugging a monitor and seeing if that helps.

You should have a VGA out slot on your laptop if it's an old one, if you have a monitor with a VGA cable then you should be able to check to see if it is the screen or something else.
[helper]#2
Depends on how old it is, you can get screens on eBay and some laptops are easy to repair yourself. What model is it?
#3
Does it do the single beep that you should normally hear at startup? If not, then it might be a bit more serious than the screen. Checking it on a VGA output would also show whether it is just the screen.

If it does beep and seems to go through the startup, try angling the screen so sunlight shines on it. A lot of times it's not the screen that's failed, it's the backlight. If you can just about make out the Windows logo, then you have a much easier fix in store for you.

I've replaced a fair few screens and it's about half a dozen screws and a wiring plug, it's not difficult. Older ones are actually easier, modern ones clip together rather than screw together. And as mentioned, you can get most screens (new or second hand) on Ebay.
#4
If £60 includes parts and labour, then that is perfectly reasonable. Just make sure it is on no fix, no fee basis. I would have charged about double that, and even more if it involves going out to a customer.

The question you have to ask yourself is, would it not be more sensible to put the £60 towards a Google Nexus 7 tablet for £100 or a cheap refurbished Toshiba/Dell laptop for ~ £250?

Edited By: SUMMONER on Jul 09, 2014 19:21
#5
markhuges
It's a old hp compaq 15inch laptopThanks

Actually sounds cheap for the work + parts of replacing a screen.

Biggest problem with your OP is that you don't mention the exact model number. There are still plenty of Nvidia solder defects out there and since a lot of HP laptops had poor cooling, they tended to die from the solder defects.

That is, defective chip (Nvidia) + poorly designed laptop (HP) = trouble.
#6
If he's willing to do it for £60 it's not going to need a new screen.
#7
Hello
kgrings
markhuges
It's a old hp compaq 15inch laptopThanks

Actually sounds cheap for the work + parts of replacing a screen.

Biggest problem with your OP is that you don't mention the exact model number. There are still plenty of Nvidia solder defects out there and since a lot of HP laptops had poor cooling, they tended to die from the solder defects.

That is, defective chip (Nvidia) + poorly designed laptop (HP) = trouble.

Hello thanks alot for the answers!!! I will try the VGA method tomorrow

Also no, I will be going and sending the laptop to him at his shop


The model is compaq hp presario cq61 330sa.

http://www.amazon.co.uk/CQ61-330SA-15-6-inch-Windows-Premium-Processor/dp/B002P8M9UO

Edited By: markhuges on Jul 09, 2014 20:26
#8
It looks like the screen will cost around £40 and it takes under an hour to replace and test a new screen, so £60 sounds a bout right imo.
#9
£60 is well priced for a screen replacement. Is there any physical damage to the screen? any lines / light when powered up? something could of just come loose.
#10
Another +1 for the good price on screen repair, while some can be ok to do yourself, some can be a right pain and you end up breaking more than you fix.
#11
| agree with what is said earlier, no fix no fee. Any decent repair shop will know for sure what the problem is, so if they say it is the screen you want to make sure that they understand you won't be paying them if it is not fixed.

A screen fault is easy to diagnose by someone who knows what they are doing, so if they say it is the screen you should expect it to be fixed, if not then they are rubbish at their job or just trying to con you out of more cash.
banned#12
make sure the screen connection isn't lose, you don't want to pay £60 for him to undo a few screws
#13
Try shining a light (torch) closely at the front of the screen and see if you can see a very faint or dim image. It is very rare for the screen to fail. So unless it is cracked the more likely issue is the invertor. This will likely cost you £5 or £6 to pick up. A good engineer will know this, a bad one will try to tell you that it is the bank light that had gone and charge closer to £25 for parts.

The replacement can be done by a good enginer in about 15 minutes total.
(I'm a former HP engineer)
#14
(And whilst my phone entered bank light in the text area - I meant for it to say back light)
#15
If screen not physical damaged, I will say 60% screen Backlight Inverter not fit"come out" very well to the socket or only the bulbs need to replace.
You need to check screen very low light if u can see desktop..


Edited By: GirN3 on Jul 10, 2014 09:42: more info
#16
If you can't hear it booting into Windows or any speaker sound that you normally do, it may be the Motherboard in which case fans and to a degree some lights will still run etc.

If you have a desktop monitor then it's worth attaching the monitor or perhaps asking the repair guy if he eliminated the motherboard being an issue by attaching the laptop to an external monitor and getting him to show you this - obviously if that works you have nothing to be worried about.

Definitely state no fix no fee since you seem to be doubting his diagnosis.

I've had more motherboards die than laptop screens.
#18
Presario CQ61-330sa appears to have a screen with a LED backlight, so there is unlikely to be an inverter that can be replaced.


Edited By: SUMMONER on Jul 10, 2014 10:34
#19
SUMMONER
Presario CQ61-330sa appears to have a screen with a LED backlight, so there is unlikely to be an inverter that can be replaced.



According to HP's documentation it is a TFT (LCD) screen. Therefore it has an inverter. The back lights will be LED, which is why they rarely fail.

It is LED screens that don't have inverters as the screen provides is own lighting.
#20
Hello thanks everyone for replying

I tried using and connecting a VGA cable to the monitor also via hdmi. But no luck. Nothing comes on.

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