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Looking for advcie on improving wifi speeds with virgin media broadband?

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I currently have a superhub 2, but getting a hub 3 next week, this may well partly solve my issue, but id rather get some advice anyway. I have my hub downstairs underneath my shelves inside my mai… Read More
coullgfx Avatar
8m, 4w agoPosted 8 months, 4 weeks ago
I currently have a superhub 2, but getting a hub 3 next week, this may well partly solve my issue, but id rather get some advice anyway.

I have my hub downstairs underneath my shelves inside my mains cupboard, I have a few rj45 cables going up to each shelf, and also 1 running under floor to next room which has my pc, these cannot be rewired without lifting solid flooring and raggling walls. So router cannot move.

Upstairs in my bedroom, my xbox gets 2 bars of signal on 5g network, works fine for gaming, but for downloading new games etc, my speeds are around 20 megabits/sec, 10% of my 200MB/s speeds,

The kids bedrooms sometimes struggle to connect full stop.

I have tried different channels etc, I reboot everything at least once a week, sometimes more.

I have tried a couple wifi extenders, whilst they do extend the signal, they do nothing for the speed whatsoever.

My main question really is will a new more expensive router offer better speeds/signal strength?

Ideally looking for opinions from people from similar scenarios to my own.

I have seen a few of these new fancy £100-300 routers, with all the high numbered jargon, but how much of that translates to real world use?

Few of the ones that appear on most google searches

Linksys WRT1900ACS

Asus AC-88U

Nighthawk R8000

ASUS N66U

Are they just gimmicks or will they really benefit me?

Sorry for long winded post
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coullgfx Avatar
8m, 4w agoPosted 8 months, 4 weeks ago
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#1
So your router hub is in a cupboard with the mains? Router should be in the centre of your house away from anything that can interfere with the channels, that would probably explain your poor wifi upstairs, you shouldn't need to reboot it at all. Think you need to contact the tech support as you may have changed something that's also causing issues. UK hot deals isn't as helpful as the people who can test your line and router for you
#2
Biggest problem is "underneath my shelves inside my mains cupboard". It needs to be out in the open. BY some 30-100cm rj45 cables and connectors and get it moved.

Secondly, try 2.4Ghz for distances over 10 feet away (e.g. upstairs in your bedroom)

Edited By: chocci on Aug 26, 2016 16:29
#3
When getting your Superhub 3 be sure to check your Xbox NAT type. That messed mine up.

Then when it came to port forwarding, some of the ports which need forwarding are reserved so cannot be done. Only way to resolve was to use DMZ.

Just an FYI in case you have issues. If you google the issue a few people have experiecned this.
#4
Problem maybe your wirless network adapter. Do you know what speeds it is capable of?
#5
Cheers guys, I understand having it tucked away in a corner impacts the signal, I'm really wondering will a better router improve it
#6
5Ghz is no good over that distance, use 2.4
#7
Oh and why you not go wired, im wired even 2 feet away.
#8
Apart from looking to see the situation I would also recommend changing your DNS servers on the PCs to free dns. But I'm on virgin and it's been very inconsistent for a month now.
#9
Daytrader
Oh and why you not go wired, im wired even 2 feet away.
Without massive upheaval there's no way of going wired without cables running across floors, believe me, if I move house, I will be wiring every room. If I end up staying here and redecorating, same applies.

I tried switching to 2.4 last night, and speeds were the same
#10
coullgfx
I have seen a few of these new fancy £100-300 routers, with all the high numbered jargon, but how much of that translates to real world use?

A fair amount of it does, but obviously you need to upgrade both ends to support those technologies (new wi-fi cards/adapters/bridges for all the devices you want to make use of it) and a lot of it is focused on high end users that are doing things with their network above and beyond just sharing an internet connection.

The first thing I'd check is the other end. If you're Xbox is an original version or 360 then it's not necessarily going to support the super duper speeds of the latest standards. Ditto the kids computers if they're hand me downs or super-budget machines.

If they're all reasonable then the 'proper' solution to wi-fi coverage problems is to run an ethernet cable and put in a second wireless access point (your router contains the first) in a good location for the problematic area.

200Mb/s over wi-fi is pretty demanding so you'll need a good setup to achieve that. It's worth considering what speeds you'd be happy with.
#11
These are just a few thoughts without knowing your exact house and setup so feel free to ignore points that don't apply or are not possible.

I would say yes generally a separate router would give you better WiFi coverage but a more 'open location' would be a more desirable solution overall.
You don't say if anything is plugged into the Ethernet on the book shelves, if not, you could turn the Superhub into modem only mode then place the new router in the same room as your computer, using the Ethernet that's already wired, which might be in a more open location in your house allowing the WiFi to cover more area, just connect the computer to the new router to still be hard wired.

The xbox, AFAIK they've never been great with wireless and they can only use N which on the xbox one tops out at ~120mbits (real world I'd say ~100mbits) the 20mbits you're seeing is almost certainly because of the position of the 2 devices. Using a separate router would also cure any NAT problems with the xbox (if you're having any), I've only ever had NAT problems when using the Superhub as the router, never in modem only mode.

The final option is putting the router on the book shelves as that little movement out of the mains cupboard may make all the difference. Again put the Superhub in modem only mode then using one of the Ethernet cables to the shelves connect the router up there, you can then connect anything on the shelves to the router, but to connect the computer via Ethernet (if the cable running to the computer room cannot reach the shelves) you will need to use a 2nd one of the Ethernet cables back to the mains cupboard and use a gigabit switch in there to connect that cable to the computer rooms Ethernet cable.

If you have any old WiFi router in your house to hand you could try those two places out as a test just for an idea of range you might get, however I'd say newer routers would have better range than any older ones.

I would say the routers you've listed are a little expensive, I wouldn't consider buying anything that isn't AC at this point (ie the N66U), I have the TP-Link Archer C9 and have been thoroughly impressed with it's range and speeds (managing my internets 200mbit on AC easily (haven't tried N) although mine isn't in a mains cupboard) however the Archer C7 is also very well reviewed, and I'd say is a solid less expensive option.
#12
redflash
These are just a few thoughts without knowing your exact house and setup so feel free to ignore points that don't apply or are not possible.
I would say yes generally a separate router would give you better WiFi coverage but a more 'open location' would be a more desirable solution overall.
You don't say if anything is plugged into the Ethernet on the book shelves, if not, you could turn the Superhub into modem only mode then place the new router in the same room as your computer, using the Ethernet that's already wired, which might be in a more open location in your house allowing the WiFi to cover more area, just connect the computer to the new router to still be hard wired.
The xbox, AFAIK they've never been great with wireless and they can only use N which on the xbox one tops out at ~120mbits (real world I'd say ~100mbits) the 20mbits you're seeing is almost certainly because of the position of the 2 devices. Using a separate router would also cure any NAT problems with the xbox (if you're having any), I've only ever had NAT problems when using the Superhub as the router, never in modem only mode.
The final option is putting the router on the book shelves as that little movement out of the mains cupboard may make all the difference. Again put the Superhub in modem only mode then using one of the Ethernet cables to the shelves connect the router up there, you can then connect anything on the shelves to the router, but to connect the computer via Ethernet (if the cable running to the computer room cannot reach the shelves) you will need to use a 2nd one of the Ethernet cables back to the mains cupboard and use a gigabit switch in there to connect that cable to the computer rooms Ethernet cable.
If you have any old WiFi router in your house to hand you could try those two places out as a test just for an idea of range you might get, however I'd say newer routers would have better range than any older ones.
I would say the routers you've listed are a little expensive, I wouldn't consider buying anything that isn't AC at this point (ie the N66U), I have the TP-Link Archer C9 and have been thoroughly impressed with it's range and speeds (managing my internets 200mbit on AC easily (haven't tried N) although mine isn't in a mains cupboard) however the Archer C7 is also very well reviewed, and I'd say is a solid less expensive option.
Thanks, thas the sort of answer I was hoping for. I may be able to move new router out with cupboard, or next to my PC. It would need anything on my shelves would be WiFi only. But don't need the speed as much on them.

Putting superhub into modem mode was my intentions providing a new router would improve the range and speeds, which I'm gathering from your reply would be the case.

I'll have a look at the archer, and see what to make of it once I get new superhub through.

Thanks
#13
Have you thought about using a powerline adapter, i have the superhub 2 and my lad has just moved his gaming pc up into his bedroom and bought these because he didnt want to use wifi. He said his download/upload speeds are just as good as when he had it connected via ethernet :)
#14
there have been good deals on home plugs. this will get you a stable Internet in each room. also if you have a long wire going to your pc you can connect a router to this cable you don't have to use the built in superhub one.
#15
I have thought about power line adaptors, but reading conflicting info about running them across different circuits.
Even if they did work, it would only solve 1 device at a time, I would still have poor WiFi for many other devices
#16
redflash
you could turn the Superhub into modem only mode then place the new router in the same room as your computer,

That's an odd suggestion. Surely there's no benefit of shutting the access point in the superhub off? I would default to running both personally. If you have troubles with some devices hanging onto weak signals you can always disable it afterwards.

If you do end up buying a router to use as an access point then which one handles the routing is up to you. For just sharing internet either should be perfectly capable so I'd just go for whichever is easier to setup.

coullgfx
I have thought about power line adaptors, but reading conflicting info about running them across different circuits.
Even if they did work, it would only solve 1 device at a time, I would still have poor WiFi for many other devices

Stick an access point on the end.
#17
Get a powerline adaptor set with built-in WiFi access point and use that to take the broadband to your Xbox with Ethernet cable, then setup the WiFi access point to provide WiFi to your upper floor.
#18
already chosen the best channels available
#19
Your router needs to be out in the open away from thick walls and other electrical devices that use 2.4GHz frequency.
I have an Asus 87U router and I find that it's much better than the likes of BT hub5 and Sky's own router in terms of what you can do in settings and more stable wifi connections on my mobile devices.
#20
EndlessWaves
redflash
you could turn the Superhub into modem only mode then place the new router in the same room as your computer,
That's an odd suggestion. Surely there's no benefit of shutting the access point in the superhub off? I would default to running both personally. If you have troubles with some devices hanging onto weak signals you can always disable it afterwards.
If you do end up buying a router to use as an access point then which one handles the routing is up to you. For just sharing internet either should be perfectly capable so I'd just go for whichever is easier to setup.
coullgfx
I have thought about power line adaptors, but reading conflicting info about running them across different circuits.
Even if they did work, it would only solve 1 device at a time, I would still have poor WiFi for many other devices
Stick an access point on the end.

Not really, putting the Superhub into modem only mode is the recommended set up when using your own router, unless you have a specific reason you generally don't want two routers on the network and some would say especially the Superhubs router function with it's problems with xbox's and such. Having it in modem only mode means it's much easier to set up with the new router as you don't have to deal with any IP conflicts/turning of DHCP, ect. just plug in the new router to the Superhub set it up and done.

Also modem only mode doesn't just turn off the wireless access point it shuts down the entire router/WiFi/firewall portion of the Superhub and leaves everything to your own router which is very desirable in a lot of peoples books and what people were asking for before they added it to the Superhub.
#21
the hub 3 is much worse than the hub 2.modem mode with the Asus router is my solution works grand for me.but can't Argue with a couple of home plugs too
#22
Get some home plugs with WiFi, that should sort it out.
#23
Get any AC 1900 or abive router that has atleast dual core 1.0 to 1.4 Ghz cpu. Both the linksys acs1900 and asus ac68u are good but you have multiple devices so perhaps go for the linksys ea8500 as it supports MU-MIMO.

What you want to do is change the region to Singapore so that you can use channel 120,124 or 128. They are perfectly legal to use in the UK but not all routers have them as an option if you select UK as the region.

I have my netgear R7000 flashed with merlin wrt which is the Asus firmware for ac68u. The Asus firmware allows using a 4g dongle as a back up connection. Anyhow

My router is in the basement and I get full 100Mbps on speedtest.net 3 floors up. Reason is that 5ghz channels above 100 have 1W Tx power, whereas below 100 is far lower.

Finally DONOT get the superhub 3 if you intend on using it in modem only mode. There is a known bug where it reboots every 30 mins. Better off sticking with superhub 2 or 2.5 much more reliable.

Edited By: jamille on Sep 05, 2016 21:33: Comment about 5Ghz channels.
#24
jamille
Get any AC 1900 or abive router that has atleast dual core 1.0 to 1.4 Ghz cpu. Both the linksys acs1900 and asus ac68u are good but you have multiple devices so perhaps go for the linksys ea8500 as it supports MU-MIMO.
What you want to do is change the region to Singapore so that you can use channel 120,124 or 128. They are perfectly legal to use in the UK but not all routers have them as an option if you select UK as the region.
I have my netgear R7000 flashed with merlin wrt which is the Asus firmware for ac68u. The Asus firmware allows using a 4g dongle as a back up connection. Anyhow
My router is in the basement and I get full 100Mbps on speedtest.net 3 floors up. Reason is that 5ghz channels above 100 have 1W Tx power, whereas below 100 is far lower.
Finally DONOT get the superhub 3 if you intend on using it in modem only mode. There is a known bug where it reboots every 30 mins. Better off sticking with superhub 2 or 2.5 much more reliable.
you any idea how to change the region on an asus ac87u, or know where I could find a guide.

I ended up buying one, and it has improved my speeds a bit, but ill happily try these new channels see if they get better
#25
Looks like the wifi region setting is locked in the RT-AC87U. it can be changed but is a bit more involved http://www.snbforums.com/threads/asus-rt87u-wifi-region.24565/

Get the Linksys EA8500 off Amazon or RT-AC3200 both allow changing wifi region from within the web interface.

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