M & S Misleading Advert online can I ask them to honour it - HotUKDeals
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M & S Misleading Advert online can I ask them to honour it

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If you do a search for KDL40W4000 on live.com, M&S throws up and advert saying all 40" Bravia's are offerd with a sony Blue ray player, when you click the link it takes you to M & S Bravia page but th…
zen gell Avatar
8y, 1m agoPosted 8 years, 1 month ago
If you do a search for KDL40W4000 on live.com, M&S throws up and advert saying all 40" Bravia's are offerd with a sony Blue ray player, when you click the link it takes you to M & S Bravia page but there's no offer for the sam BRay player, I've called em and those idiots haven't got a clue what I'm talking about.

I think I've the right to ask them to give what they have promised on the net, this ad is going on for at least a month, may be they've forgot to taken it off after the offer is gone, but is it something I can take it up with them....please advise
zen gell Avatar
8y, 1m agoPosted 8 years, 1 month ago
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#1
I would have a go. Say its breaching trading standards or something.

Always small print that will say otherwise....... but if ya in a moaning mood..... go for it!
#2
it might be an out of date offer on live.uk - give them a ring:thumbsup:
#3
This is on http://www.marksandspencer.com/gp/node/n/44001030/275-3026883-1549356

*When you purchase a qualifying 32" or 40" Sony E Series Television, receive a Sony BDP-S350B Blu-ray Disc™ Player free, search T042279. Place both items in your basket, and ammended price will be shown at checkout. Offer applies 22/01/09 - 01/04/09 .
#4
You can ask them, but they aren't obliged to do it if theres been a mistake on their part.
#5
still waiting for my tv ordered 12th january
#6
andythebrave
This is on http://www.marksandspencer.com/gp/node/n/44001030/275-3026883-1549356

*When you purchase a qualifying 32" or 40" Sony E Series Television, receive a Sony BDP-S350B Blu-ray Disc™ Player free, search T042279. Place both items in your basket, and ammended price will be shown at checkout. Offer applies 22/01/09 - 01/04/09 .


I've taken it all the way to checkout and given my card details as well, but I'm still being charged for both the tv and player. Am I doing something wroing. even the FREEDAY promo code which currently valid is not honoured. I'm really getting mad....any suggestions mate...
#7
It only applies to "E" series Tv's, the one you are trying to order is a "W" series. Sorry!

But thanks for the heads up, it does look a good deal. Although the website doesn't seem to explain the difference and why one is £850 and the other is £1100!

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