we bought our first ever house in ilford essex and received 6 months water bill @450+ where as all our previous rental property we had a fixed charge of about 230-250 per year. considering this is just 6 months.
i have now checked with 3 of our neighbours and all have same complaint and say these were changed by essex water supply about 8-10 months ago
when i visit their website it says "change to metered water and if not happy you can change it back after to yrs to fixed chg"
my question is if anyone has any idea as to where to we stand here as a new home owner since 8 months , are we obligated to use metered or can we swap to fixed water supply