Missing cashback...stolen? - HotUKDeals
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Missing cashback...stolen?

£0.00 @
I noticed a number of other people saying that they have not received cashback due to them. I decided to investigate a little when I did not receive the £30 I was due from doing an energy switch. It w… Read More
marty-401 Avatar
5m, 1w agoPosted 5 months, 1 week ago
I noticed a number of other people saying that they have not received cashback due to them. I decided to investigate a little when I did not receive the £30 I was due from doing an energy switch. It was a deal via hukd and it took me (unknowingly) via a company called "webgains"....this I have since learnt is an affiliate company which hukd uses to generate a small percentage of money for themselves each time someone clicks through to a deal from this site.

Having contacted the energy company I was told the cashback had been paid by themselves to .......WEBGAINS!

I found Webgains contact details on companies house and spoke to them. But after several attempts to reason with them they just fob me off.

Has this happened to anyone else? I would imagine most of the time it is very small amounts and people don't bother looking into it.....but this could be fraud on a massize scale when you think of the number of people involved.
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marty-401 Avatar
5m, 1w agoPosted 5 months, 1 week ago
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Best Answer
GAVINLEWISHUKD
Or you could use another browser or set your current one to clear cookies at the end of your session. Then just close browser and reopen go to quidco and of you go.

That's basically what I do. I use Chrome for all my browsing, and bare-bones IE for my shopping once I know what I want to buy, that way there's no problems with cookies, ad-blocking or other issues (sometimes for some reason Chrome stops me from checking out at some websites, I imagine because it blocks something in the payment process).

All Responses

(27) Jump to unreadPost an answer
Responses/page:
#1
Have you thought of contacting Watchdog i am sure they will look into it
#2
I know the affiliate that's how this site earns it's money, it can't run for free but in future always, always clear your cookies before signing up for anything that offers cash back
#3
caverncity
I know the affiliate that's how this site earns it's money, it can't run for free but in future always, always clear your cookies before signing up for anything that offers cash back
or just use a different browser just for cashback
#4
archer1204
Have you thought of contacting Watchdog i am sure they will look into it
I thought about it but the sum involved did nlt seem worthwhile at the time but having heard of others having issues it got me thinking (maybe true or just the conspiracy theorist coming out of me?).
banned#5
That's what happens when you don't follow the guidelines of cashback.
#6
caverncity
I know the affiliate that's how this site earns it's money, it can't run for free but in future always, always clear your cookies before signing up for anything that offers cash back
Thanks...I already do that now and always go offsite now and open a new tab.....no problems with casback payments since.
#7
Good investigation but sadly if you had spent as much time understand how cash back work you wouldn't have been caught out.
#8
MrScotchBonnet
That's what happens when you don't follow the guidelines of cashback.
Yes. I seem to have learnt the hard way. Do you have a link to these guidlines for others to use?
#9
marty-401
archer1204
Have you thought of contacting Watchdog i am sure they will look into it
I thought about it but the sum involved did nlt seem worthwhile at the time but having heard of others having issues it got me thinking (maybe true or just the conspiracy theorist coming out of me?).
Drop them a quick email explaining and if they are interested i am sure they will get back to you
#10
marty-401
MrScotchBonnet
That's what happens when you don't follow the guidelines of cashback.
Yes. I seem to have learnt the hard way. Do you have a link to these guidlines for others to use?

Each of the sites tell you what to do, basically it's using a browser which has had its cookies cleared, the way the sites work is by paying out to the site that leaves the cookie. So even if you google the site and click through then go back to the site via cash back Google will get the referral fee.
#11
archer1204
marty-401
archer1204
Have you thought of contacting Watchdog i am sure they will look into it
I thought about it but the sum involved did nlt seem worthwhile at the time but having heard of others having issues it got me thinking (maybe true or just the conspiracy theorist coming out of me?).
Drop them a quick email explaining and if they are interested i am sure they will get back to you

Come in Archer stop it :):)
banned#12
marty-401
MrScotchBonnet
That's what happens when you don't follow the guidelines of cashback.
Yes. I seem to have learnt the hard way. Do you have a link to these guidlines for others to use?

http://forums.moneysavingexpert.com/showthread.php?t=558661
#13
I didn't know this and I thought I was pretty sharp with this sort of thing.

So if you click a link from HUKD then at any point in the future (till you've cleared your cookies), if you go for any cashback on that site, HUKD will be paid it, instead of you?

I'm sure I've lost cashback to that in the past, but not been that bothered, just put it down to a not very good cashback industry.

I assumed that HUKD got paid per clicked link by the retailer.
#14
MrScotchBonnet
marty-401
MrScotchBonnet
That's what happens when you don't follow the guidelines of cashback.
Yes. I seem to have learnt the hard way. Do you have a link to these guidlines for others to use?
http://forums.moneysavingexpert.com/showthread.php?t=558661
Thanks for the link but it's more "war & peace" than a simple set of guidlines.
#15
ysdevil
I didn't know this and I thought I was pretty sharp with this sort of thing.
So if you click a link from HUKD then at any point in the future (till you've cleared your cookies), if you go for any cashback on that site, HUKD will be paid it, instead of you?
I'm sure I've lost cashback to that in the past, but not been that bothered, just put it down to a not very good cashback industry.
I assumed that HUKD got paid per clicked link by the retailer.
It would appear that in some cases the cashback is paid to webgains and a tiny bit of that is passed on to hukd.
#16
Chaps, Stop being so hard on Marty!
I also did not know about this and this is some brilliant investigation done by him.

May of us blindy trust HUKD and just click and follow the link.

If you use uBlock origin add-on in your browser, it brings up a page with a giant exclamation mark and you can see webgains being mentioned.


Edited By: zworld on Dec 17, 2016 10:46
#17
Thanks for your condescending demeanour. I already know the rules of cashback these days and no I'm not lazy. I just wanted the link you originally refered to so others who are not as enlightened as yourself may garner some of your wisdom and not fall foul of this murky trap.
banned#18
I've created a script for my web browser that automatically removes the referral URL and takes you direct to the intended URL.
#19
WonkyDoctor
I've created a script for my web browser that automatically removes the referral URL and takes you direct to the intended URL.

That's not overly useful. That just means nobody gets the cashback rather than you or Paul getting it.

Far your useful would be a script that removes the HUKD one and adds in our Quidoco one or Amazon one when visiting sites. Not sure how often Quidco change there URLs so keeping it up to date might be more work than it's worth.

Or you could use another browser or set your current one to clear cookies at the end of your session. Then just close browser and reopen go to quidco and of you go.
banned#20
I don't use cashback websites, what I meant was that it strips the HUKDs referral links and forwards direct to the intended URL.
#21
call da police woop woop
banned#22
it always happens, same with tcb and quidco
#23
GAVINLEWISHUKD
Or you could use another browser or set your current one to clear cookies at the end of your session. Then just close browser and reopen go to quidco and of you go.

That's basically what I do. I use Chrome for all my browsing, and bare-bones IE for my shopping once I know what I want to buy, that way there's no problems with cookies, ad-blocking or other issues (sometimes for some reason Chrome stops me from checking out at some websites, I imagine because it blocks something in the payment process).
#24
Isn't that what i already typed 8 hours ago
#25
marty-401
Thanks for your condescending demeanour. I already know the rules of cashback these days and no I'm not lazy. I just wanted the link you originally refered to so others who are not as enlightened as yourself may garner some of your wisdom and not fall foul of this murky trap.

Did you bother to read what I wrote or just mark my comment down, this is why people won't bother answering questions if you don't get a response or bother to acknowledge people. It's all about the cookies and sadly you were told that when you first posted and were then offered even more help but turned it down. :(
#26
Bored.
#27
Damn you can't even click on Google anymore without earning them a commission via a click fee or % of a sale value

This web wide world is a conspiracy

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