Hi, I have a question re mobile phone reception, which I'm hoping someone can shed some light on. I am with '3' and have been for 3-4years and haven't had a problem with them. The 3 SIM card has worked fine in several phones, and as expected I have had some bouts of bad reception, but on the whole I've been happy with 3. I recently got a Samsung Galaxy S5, and put the 3 sim in it. It has been working fine for about 7-10 days, but on Friday I started having problems with reception. Prior to the issues, I would in my living room get a solid 3 bars of reception on the Galaxy S5 for the 7-10 days I had it, but on the Friday I couldn't get any reception. If I was lucky id get 1 bar but then that would disappear. I spoke to 3 and they said one of the masts in my area was having issues and they were working on it, so it would be fine in a week. They told me the postcodes of the areas that were affected and said it'll be fine in other areas. What I found when I left the affected postcodes I was still no better on reception. I called back and was told that since I was 3 miles out of the area it could still be affecting it. However, today I am in Manchester, and have been here all day and I still have the problem in my hotel. But what I find strange is that I have 1 bar of reception when the phone is not being used, but when I make a call it goes to full bars. It then drops back down to 1 again. When I receive a call it goes back to full again. I find this very strange. The issue is that the phone is currently hovering at 0-1 bars when not being used, but goes to full when a call is made or received. The same happens outside, but my baseline reception bars are 2-3 and then go up to full upon making a receiving a call and drop back dozen again when there is no active call. Any ideas why this is?
Could this be an issue with the 3 network? Or a Faulty SIM card? Or a faulty phone? Im thinking it won't be the phone as it us a new phone and it worked perfectly for 7-10 days, and it hasn't had any knocks or falls etc so can't see how the phone would have come faulty. And if it was a faulty phone would there just simply be a loss of signal totally?