I have been on a '3' contract for the last 3 months. My mobile has been stolen yesterday and I have no insurance. Have already informed '3' and they have blacklisted my phone. However, I need a new phone and sim. The customer service operator said that I can have a new sim for £5 instead of £17.62 which is their normal charge and also offered my about 5 different phones:
- a couple of LG phones - not interested
- Moto V3xx
- Moto E1070
All of which are refurbished. I can choose any of the above phones for £45 given that they are in stock.
Didn't expect to spend that much but now what else can I do?