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Moss Bros returns advice

£0.00 @ Moss Bros
Hi guys recently made a purchase online. Have got the suit but i would like to return.. Even tho moss bros offers free returns via Hermes Parcel. do you think it would be covered if the suit g… Read More
optimus_prime2 Avatar
5m, 4w agoPosted 5 months, 4 weeks ago
Hi guys recently made a purchase online.
Have got the suit but i would like to return..

Even tho moss bros offers free returns via Hermes Parcel.

do you think it would be covered if the suit got lost?
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optimus_prime2 Avatar
5m, 4w agoPosted 5 months, 4 weeks ago
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#1
if you're using the Moss bros return policy and the courier loses the item then yes I'd expect you are covered. if you used your own return method then I'd expect you would need to claim on the insurance. it's very rare for an item to get lost.
#2
Dawsy
if you're using the Moss bros return policy and the courier loses the item then yes I'd expect you are covered. if you used your own return method then I'd expect you would need to claim on the insurance. it's very rare for an item to get lost.
thanks mate. i was just thinking if they lose it then id be in trouble. but yeh if its free returns then they chose the right delivery company right. so must be defo covered

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