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moto e 2nd gen

£0.00 @ Moto
Help please! I've brought my son a pay as you go phone with Vodafone it's a moto e 2nd gen with £10 bundle, I'm trying to activate the sim but it's saying emergency calls only no sim installed even t… Read More
fluff45 Avatar
7m, 1w agoPosted 7 months, 1 week ago
Help please! I've brought my son a pay as you go phone with Vodafone it's a moto e 2nd gen with £10 bundle, I'm trying to activate the sim but it's saying emergency calls only no sim installed even though there is, can any one help as I'm stuck, I know it's not the sim the only thing I can think of is its the the new phone! Any help greatly appreciated many thanks.
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fluff45 Avatar
7m, 1w agoPosted 7 months, 1 week ago
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Responses/page:
#1
Have you got the sim in the correct way round and the right socket (not the micro sd),if so and its working in another phone then its 99% its the phone.
#2
Yeah sim in the right way & the right slot, I just wondered if there's anything I can do with the phone to enable the sim, but that's anyway.
#3
I would say get in touch with Vodafone they should be able to sort it for you good luck hope this helps
#4
Done that there useless!
#5
sometimes Sims issued by the network provider need activating / don't work if not activated in first 30 days . this happend to me recently with EE ... they issued me a new SIM & it worked. I can only suggest buying ( or use someone else's) Vodafone sim card ( £1 or less from
b&m or the pound shop)
#6
also from wat I remember with the Moto e 2nd generation ... the sim uses a push click system to lock it in place. same to release it ... push the sim card in & it will release. ( hope that makes sense)
#7
I've already done that with getting another sim still no joy as for the sim entry/exit slot its clicks in just fine, I'm just wondering if it's a firmware problem! Looks like I'll be taking it back, many thanks

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