Hi. Has anyone had problems with the App - SMS Back-Up+ (By Jan Merkel) on the MOTO G phone?
I've used it successfully in the past with other phones and when I've done a restore linked to my Gmail account all my text messages have come over with no problems at all.
I've tried 3 times now with the MOTO G and although it comes up with no error messages and says the process has completed, my text messages aren't coming across.
They are still all showing in my Googlemail account. I've switched on "Enable IMAP" in Gmail settings and checked that the App isn't installed on the SD card, which it isn't (both suggestions via the FAQ on the App website) and no joy.
I'm stumped! I've sent a support email to Jan Merkel but a week later no reply. Anyone care to offer a hand please? :|