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New Broadband Contract ( currently with AOL )

simon012 Avatar
9y, 3m agoPosted 9 years, 3 months ago
I am currently with AOL ( and despite its rather dubious reputation around here I have never had a problem! ) paying £19.99 8Mhps UNLIMITED USEAGE. Trouble is the new AOL contracts are 18 MONTH ONLY which I do not want to do!
I have unlimited use with AOL and have never therefore never know my monthly useage which makes it really difficult when shopping around for a deal ( I have two computers and a wii on the internet, The computer is connected about 14 hours per day and music is downloaded for an ipod video ) Can anyone tell me what montly useage I need and where there is a good deal?
Any help is greatly appreciated, Thank you........
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simon012 Avatar
9y, 3m agoPosted 9 years, 3 months ago
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#1
My contact is up on the 16/09/07.........
#2
if you are happy with their service, stay. just phone them and tell them you want your mac and tell them you planto leave. you will most likely get a discount on your current tarriff
#3
I have tried but you have to take out an 18 month contract which i do not want to do, they did not seem willing to budge on this.......
#4
that sucks. i'm with orange. i was paying £19.99 for 2mb unlimited, when i phoned for my mac, i got put on 12.99 unlimited and i found out im getting 8mb now with no new contract. but i think they are 18month contract for new signups now too
#5
shanecr
that sucks. i'm with orange. i was paying £19.99 for 2mb unlimited, when i phoned for my mac, i got put on 12.99 unlimited and i found out im getting 8mb now with no new contract. but i think they are 18month contract for new signups now too

What is it with 18 month contracts? 12 Months is bad enough as, what is a good deal now may not be in 12 months, but 18 months is terrible IMO
#6
"that sucks. i'm with orange. i was paying £19.99 for 2mb unlimited, when i phoned for my mac, i got put on 12.99 unlimited and i found out im getting 8mb now with no new contract. but i think they are 18month contract for new signups now too"

Did you have to sign up for another 12 months or 18 months?
#7
BT gave me a discount for option 3 (unlimited with fup) so i got it for 19.99 a month instead of 24.99. oh & 12 month contract - i imagine they would also offer that to a new customer too.
i think this is a pretty good deal including wireless router etc and it works very well indeed with antivirus etc and free evening and weekend landline calls. I find BTs service very good and have had no problems.
oh and i reckon if you just download say 10 songs a day and surf the internet that your usage is a lot less than you think and that a fair usage policy wouldnt apply to you anyway.
#8
Why commit for anything longer than a month, there are plenty of good quality ISP's that have one month contacts.

I agree with Simon012:)
#9
what is a mac?
#10
ciaozammer
BT gave me a discount for option 3 (unlimited with fup) so i got it for 19.99 a month instead of 24.99. oh & 12 month contract - i imagine they would also offer that to a new customer too.
i think this is a pretty good deal including wireless router etc and it works very well indeed with antivirus etc and free evening and weekend landline calls. I find BTs service very good and have had no problems.
oh and i reckon if you just download say 10 songs a day and surf the internet that your usage is a lot less than you think and that a fair usage policy wouldnt apply to you anyway.

Thank you I will look into it 12 month is def. better........:)
#11
Inactive
Why commit for anything longer than a month, there are plenty of good quality ISP's that have one month contacts.

I agree with Simon012:)

Please share some of these isp's which have one month contract because it's def. something that i am interested in:thumbsup:
#12
Angelphace
what is a mac?

A mac? Isn't that a computer?:?
#13
Angelphace
what is a mac?



What is a MAC? - Migration Access Codes, generally known as MAC codes allow you to seamlessly switch broadband provider, without any break in your service. Technically, a MAC code is like a serial number used to identify your broadband connection within the local exchange. If you’re switching provider and they have this code, they can simply move your connection over to their service.

What does this mean? - This means that rather than going without the internet for three to four weeks while you wait for your new connection, your switchover will be seamless – with little or no downtime, no need for an engineer to visit and you could even save on connection fees.

How do I get one? - The handing out of MAC codes used to be discretionary, but this was deemed a restrictive practice by Ofcom. They have since introduced new legislation so that all ADSL ISPs must now provide customers with a MAC code when requested.

Restrictions - If you have an LLU or cable connection you won’t be able to use the MAC migration service to switch provider, although some ISPs are trailing LLU MACs. Instead you’ll have to wait without broadband until your new connection is up and running.
#14
lance w
What is a MAC? - Migration Access Codes, generally known as MAC codes allow you to seamlessly switch broadband provider, without any break in your service. Technically, a MAC code is like a serial number used to identify your broadband connection within the local exchange. If you’re switching provider and they have this code, they can simply move your connection over to their service.

What does this mean? - This means that rather than going without the internet for three to four weeks while you wait for your new connection, your switchover will be seamless – with little or no downtime, no need for an engineer to visit and you could even save on connection fees.

How do I get one? - The handing out of MAC codes used to be discretionary, but this was deemed a restrictive practice by Ofcom. They have since introduced new legislation so that all ADSL ISPs must now provide customers with a MAC code when requested.

Restrictions - If you have an LLU or cable connection you won’t be able to use the MAC migration service to switch provider, although some ISPs are trailing LLU MACs. Instead you’ll have to wait without broadband until your new connection is up and running.

Thank you for that now back to my contract please, please
#15
I'm with PlusNet and can't fault them - although I know others have done (This must be the case with all ISP's though)

It's tricky to recommend without knowing your monthly usage. We also have 2 pc's and a Wii connected and pay for 8GB/Month at £14.99. We've only ever used about 6GB. Admittedly we don't download music, but you should get some idea of how much music and video you download just by checking the file sizes. Plusnet offer 20GB for £19.99 and any downloads between midnight and 8:00am don't count to your monthly limit.

The big thing is that they offer all this on a monthly contract!
#16
simon012


Did you have to sign up for another 12 months or 18 months?


i didn't need to sign up to any contract. :-D
#17
simon012
Please share some of these isp's which have one month contract because it's def. something that i am interested in:thumbsup:



IDNet is one that I use.. There are many others, take a look at ThinkBroadband, they have customer reviews there.;-)
#18
Mike73
I'm with PlusNet and can't fault them - although I know others have done (This must be the case with all ISP's though)



I left Plusnet last November, they were almost the worst cowboy outfit in the industry, almost as bad as Orange, Talk Talk, Tiscali, BT etc.
#19
i will never understand people who say how 'bad' orange are. i have been with them for over 18 months and i have never had any problem at all. not one. and for the price i pay and the speed i get with the reliability i get, i doubt i will change for quite some time.
#20
I left Plusnet last November, they were almost the worst cowboy outfit in the industry, almost as bad as Orange, Talk Talk, Tiscali, BT etc.


i will never understand people who say how 'bad' orange are. i have been with them for over 18 months and i have never had any problem at all. not one. and for the price i pay and the speed i get with the reliability i get, i doubt i will change for quite some time.


It's like I said, there will always be some people who have had a good experience and some who've had a bad one. It is to some extent look of the draw and even depends on when you are with a certain supplier. Like I said I've had no problems with PlusNet, although I am aware that they had a bad period of about 6 months where they upset quite a few customers. However, before and since then they have been very well regarding, winning many awards for customer service.

It's like most things in life, some people by a Ford Mondeo and have years of good service with no problems so replace it with another one and will recommend them to everybody, whereas others get bad service and it's never out of the garage so would never touch another one.
#21
Thanks for all of your input people it's much appreciated. I will look into all the options mentioned I have never heard of Plusnet or IDNet. I like the idea of a 1 month contract as, if you do end up with a "cowboy", at least you are not tied to a long contract...........
#22
I have looked into plusnet and idnet and they are both possibilities ( although you do pay extra "activation" fees to not have a 12 month contract ) Any other suggestions/great deals out there?
#23
You shouldn't have to pay an activation fee as you are simply changing your provider. I can't comment on IDNet but according to PlusNet's switching FAQ you should only have to pay a £14.99 switching fee if you leave within 12 months.

Also, they are offering a 90 day guarantee for people switching to them.
#24
You shouldn't have to pay an activation fee as you are simply changing your provider. I can't comment on IDNet but according to PlusNet's switching FAQ you should only have to pay a £14.99 switching fee if you leave within 12 months.

Also, they are offering a 90 day guarantee for people switching to them.

£14.99 didn't sound too bad and the 90 day guarantee is even better, thank you
banned#25
Please Please Please do not go with Orange (formally Wanadoo, formally Freeserve) they are the worst provider ever and you will regret every moment of being with them.

I'm trying BT they have some good deals at the moment.

P.S. it will take you several years to remove the programs from your PC after installing AOL. The damn thing is like a limpet, keeps attaching itself to every other program on your PC. You'll end up not enjoying AOL if you change because of their software.
#26
I'll bear that in mind thank you.
I will look at BT I am also considering SKY!
#27
simon012
I'll bear that in mind thank you.
I will look at BT I am also considering SKY!


Both have long contract periods, remember, you usually get what you pay for with ISP's.

No activation fee with IDNet, as long as you already have a BB connection.
#28
i was with aol and boy do they suck!!!!!!! i phoned them up asked for a mac code,they seemed a bit miffed but they started with the offers 1/2 price for a set period blah blah blah!
anyhow cut a long story short i went with sky 16meg unlimited and i download over 300+meg a month easy had no complaints yet.
for the extra £10 a month this is by far the best deal ive had.
i would highly recommend them.
as a plus point you can keep your aol email addy:thumbsup:
suspended#29
you are always best going for unlimited useage as its surprising how fast it adds up, we were with aol but the fasted they would do is 2mg weve just switched to sky and were now on 8mg for the same money, we also get sky tv and phone, it works out that youre paying £10 a month for the broadband and its unlimited. So id say go with Sky.
suspended#30
You will need a mac code to change and when you phone aol its a pain to get as they so dont want you to leave but dont give up, its your right to change when your contracts up. Sky charge £30 activation change but you can do it all over the net and if you sign up with www.mrscashback.com you get cash back for signing up on-line. I think www.quidco.co.uk do as well, so have a look see which is offering best cashback.
#31
jasmin49
You will need a mac code to change and when you phone aol its a pain to get as they so dont want you to leave but dont give up, its your right to change when your contracts up. Sky charge £30 activation change but you can do it all over the net and if you sign up with www.mrscashback.com you get cash back for signing up on-line. I think www.quidco.co.uk do as well, so have a look see which is offering best cashback.


dont think theres an activation cost for the 16meg.
there wasn't one when i switched.
as jasmin states stand your ground and get rid of the bloatware(thats AOL software)you will be suprised how slow aol are reallyif you decide to switch.
#32
i use to be with aol and everytime i said im leaving the would offer me a good deal i did this for about 5 years and got better every year and then they couldnt afford to lower it anymore so i left lol. try and see what they say. just say i would like to leave because your prices are very high compared to the rest and they dont have a 18 month contract see what they say.
#33
There is a £110 cashback with quidco for joining Sky so I must admit I was tempted. I will phone up aol on the 16th just to se what they offer to stop me from leaving. A big Thank you to all you people for all your help.;-) :-D
#34
Happy to help, btw, if you do choose to give PlusNet a try, then if you're feeling REALLY thankful for the advice then I could get a cash thankyou for recommending a friend, as well as money off my monthly subscription. If you are happy to do this then pm me and I'll send you my user id.

A bit cheeky I know, and I'm not expecting you to, but if you don't ask...
#35
Just as an aside. Could anyone tell me how you can find out on AOL when your contract is due to expire?
#36
kedgeman
Just as an aside. Could anyone tell me how you can find out on AOL when your contract is due to expire?

I checked my statements for my cc to find out when i started paying, I phoned them up to confirm the dates were correct. You could try using "live help" and asking them although i presume they will tell just you to ring up as I do not think they like giving out "private" information on the live help.
#37
shanecr
that sucks. i'm with orange. i was paying £19.99 for 2mb unlimited, when i phoned for my mac, i got put on 12.99 unlimited and i found out im getting 8mb now with no new contract. but i think they are 18month contract for new signups now too


I've been with Orange for years. Currently on £17.99 2Mb unlimited. (although statment shows 1Mb with 2Gb cap!)

Phoned Orange twice for a better deal, will not budge. Only offered the current £14.99 or £19.99 deals, with a new 12mth contract :-(
#38
hessian
I've been with Orange for years. Currently on £17.99 2Mb unlimited. (although statment shows 1Mb with 2Gb cap!)

Phoned Orange twice for a better deal, will not budge. Only offered the current £14.99 or £19.99 deals, with a new 12mth contract :-(


ah, i didnt phone for a deal. i phones for my mac, and when they put me through to retentions, i was offered £12.99 straight away, no contract.
so that is what you should do, just ask for your mac, they will put you through. The person will some small talk, cos they say it takes a couple mins for the code to come up, you just tell them you want to shop around for a cheaper deal. you should most likely get offered the better deal. Good luck :thumbsup:
#39
you could try [url]www.pipex.co.uk[/url] doesnt look to bad
#40
wkdblu3
you could try [url]www.pipex.co.uk[/url] doesnt look to bad


Not too bad, but OP really wants a 1 month contract just in case it's not up to scratch. I think Pipex only do 12 month contracts, also their headline price seems to be dependent on you using their telephone call plan, which ups the price considerably!

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