So I ordered a new car which was due to be ready "At the latest" Next Monday. My current lease car goes back this Friday.
I've just been told that my car is 'at sea' and has a new estimated date of March 22nd (They're saying they can't even guarantee that date!)
I kicked off with them over the phone to no avail. I told them to provide me with another car in the meantime and the salesperson spoke to their manager and said they normally would be able to loan a demo car but because there's no guarantee to when the car would be available, they aren't able to.
So my options (according to them).
- Accept a different colour of the car I have chosen (I'd really rather not)
- Have a refund of my deposit and find a different car (Which there would be a delay on anyway so that wouldn't help)
They guaranteed it would be available in time for my current car going back so I didn't make any backup plans!
I have 1 week to sort something or I have no way to get to and from work as of next week....
Any help would be very much appreciated!!