I sold an item on ebay.
It specifically said free postage to UK and didn't offer any postage options for overseas buyers.
An inexperienced buyer bought it and when I weighed it/measured dimensions and ran it thought RM's website, I sent him an invoice with shipping costs. He wrote back saying 'cancel it, I'm Italian' - now in the good old days, that's an instant neg and NPB (non-paying bidder) warning. it's a time-sensitive item and he messed me around. With my hands tied with regards to feedback (trying to protect myself from a negative thanks to their ludicrous new system), I offered to cancel it to recoup my fees. 2 days later, he hasn't acknowledged this or acted on it, so I tried to begin the NPB process. Turns out I can't as the cancellation is pending.
What are my options here? I don't see how it's fair that I have to pay for someone else's stupidity.