I have a Note 4 from EE and I am one year into my contract. I have always kept it in the official Samsung case like all my previous Samsung phone, which have never been damaged by small falls etc. However, recently the LCD on my phone broke inspite of being the case. The glass front is completely intact, but the LCD has small cracks and so the screen is unusable. I have been quoted £135-£180 for repair, with even the small local shops quoting at least £135 and CPW quoting £150. Contacting Samsung was no use, they said that this is not covered under warranty and I would need to send this to repair for a fee. I still believe for it to be a manufacturing fault for a phone to break this easily; I do not expect this from a Samsung phone.
What is the best course of action?