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Orange light on Virgin Media Router ... Ethernet Dead??

£0.00 @ Orange
Hi Just spent a good part of the day in upstairs bedroom to bring a cable to the living room and then connected everything and downstairs nothing worked. Checking router and the I have 3 ethernet cab… Read More
krazyasif786 Avatar
8m, 2w agoPosted 8 months, 2 weeks ago
Hi

Just spent a good part of the day in upstairs bedroom to bring a cable to the living room and then connected everything and downstairs nothing worked. Checking router and the I have 3 ethernet cables plugged in 2 are green and the one for downstairs shows orange... I tried swapping it for the one which showed green and then that port shows orange too ... does that mean the ethernet cable is dead??:(

Tacked to the outside wall and everything and now have to undo and get another one? Or any other way to check if its definitely a dodgy cable. I've checked and no tacks have penetrated the cable by accident. I tried cleaning the connections but still shows orange. Anything else I can try?

It is brand new just been sitting there for a while and just had time to install it today.

The router is fine as I tried one of the orignal 2 cables in the port that was orange and it turns green. Just thought I'd ask here before taking the cable down and getting a new one ...

Running VM 50MB
Other Links From Orange:
krazyasif786 Avatar
8m, 2w agoPosted 8 months, 2 weeks ago
Options
Best Answer
krazyasif786
GNKelly07
krazyasif786
GNKelly07
Basically, the device/hub that is showing orange doesn't have gigabit ethernet.
If it's an android box, then these tend to be 10/100 unless it's quite high-specced such as an Nvidia Shield TV.
Kinda gone over my head. Thank you for your response.
Does it mean I have bought too much of an advanced ethernet for the box or for the router so the router is not accepting it?
No, ethernet cables are all backward compatible. Basically the amber light means that it is connected to the device fine, but it will never turn green as the android box is unlikely to be gigabit.
Maybe try bringing the android box upstairs to where everything is fine, connect it up and see if the connection is working.
Thanks for your help.
Would upgrading to 100mb help this?
Oh and I have unplugged the ethernet from the box downstairs... so even when just plugging it into the back of the router it is still orange/amber
No problem.
It's not nothing to do with the internet speed you get from your provider - it's to do with the device (android box) which will only be capable of 10/100 network speeds, not 1000 (gigabit).
If an ethernet cable is plugged into the Superhub, but not connected to a device the other end then then there should be no light at all.

Edited By: GNKelly07 on Oct 07, 2016 18:39

All Responses

(6) Jump to unreadPost an answer
Responses/page:
#1
GNKelly07
Superhub 2?
"A green light indicates a network connection of 1,000Mbps, while an amber light indicates a network connection of 100Mbps."SOURCE


Yes. How to I get it go green? Or is it just a low speed ... it is 15 or 20 meters long but Cat6. I kinda overestimated the length
#2
krazyasif786
GNKelly07
Superhub 2?
"A green light indicates a network connection of 1,000Mbps, while an amber light indicates a network connection of 100Mbps."SOURCE

Yes. How to I get it go green? Or is it just a low speed ... it is 15 or 20 meters long but Cat6. I kinda overestimated the length

PS: I wanted to connect it to an android box downstairs but when I do it it keeps showing 404 error.
#3
GNKelly07
Basically, the device/hub that is showing orange doesn't have gigabit ethernet.
If it's an android box, then these tend to be 10/100 unless it's quite high-specced such as an Nvidia Shield TV.

Kinda gone over my head. Thank you for your response.

Does it mean I have bought too much of an advanced ethernet for the box or for the router so the router is not accepting it?
#4
GNKelly07
krazyasif786
GNKelly07
Basically, the device/hub that is showing orange doesn't have gigabit ethernet.
If it's an android box, then these tend to be 10/100 unless it's quite high-specced such as an Nvidia Shield TV.
Kinda gone over my head. Thank you for your response.
Does it mean I have bought too much of an advanced ethernet for the box or for the router so the router is not accepting it?
No, ethernet cables are all backward compatible. Basically the amber light means that it is connected to the device fine, but it will never turn green as the android box is unlikely to be gigabit.
Maybe try bringing the android box upstairs to where everything is fine, connect it up and see if the connection is working.

Thanks for your help.

Would upgrading to 100mb help this?

Oh and I have unplugged the ethernet from the box downstairs... so even when just plugging it into the back of the router it is still orange/amber
#5
krazyasif786
GNKelly07
krazyasif786
GNKelly07
Basically, the device/hub that is showing orange doesn't have gigabit ethernet.
If it's an android box, then these tend to be 10/100 unless it's quite high-specced such as an Nvidia Shield TV.
Kinda gone over my head. Thank you for your response.
Does it mean I have bought too much of an advanced ethernet for the box or for the router so the router is not accepting it?
No, ethernet cables are all backward compatible. Basically the amber light means that it is connected to the device fine, but it will never turn green as the android box is unlikely to be gigabit.
Maybe try bringing the android box upstairs to where everything is fine, connect it up and see if the connection is working.
Thanks for your help.
Would upgrading to 100mb help this?
Oh and I have unplugged the ethernet from the box downstairs... so even when just plugging it into the back of the router it is still orange/amber
No problem.
It's not nothing to do with the internet speed you get from your provider - it's to do with the device (android box) which will only be capable of 10/100 network speeds, not 1000 (gigabit).
If an ethernet cable is plugged into the Superhub, but not connected to a device the other end then then there should be no light at all.

Edited By: GNKelly07 on Oct 07, 2016 18:39
#6
GNKelly07
krazyasif786
GNKelly07
krazyasif786
GNKelly07
Basically, the device/hub that is showing orange doesn't have gigabit ethernet.
If it's an android box, then these tend to be 10/100 unless it's quite high-specced such as an Nvidia Shield TV.
Kinda gone over my head. Thank you for your response.
Does it mean I have bought too much of an advanced ethernet for the box or for the router so the router is not accepting it?
No, ethernet cables are all backward compatible. Basically the amber light means that it is connected to the device fine, but it will never turn green as the android box is unlikely to be gigabit.
Maybe try bringing the android box upstairs to where everything is fine, connect it up and see if the connection is working.
Thanks for your help.
Would upgrading to 100mb help this?
Oh and I have unplugged the ethernet from the box downstairs... so even when just plugging it into the back of the router it is still orange/amber
No problem.
It's not nothing to do with the internet speed you get from your provider - it's to do with the device (android box) which will only be capable of 10/100 network speeds, not 1000 (gigabit).
If an ethernet cable is plugged into the Superhub, but not connected to a device the other end then then there should be no light at all.


Thanks for your help Kelly after you said that it will only show amber if the device is connected I went downstairs and checked and yes it was connected.... so I did a bit of research on the box and it was a schoolboy error that I didnt tick the correct option on the box .... all in all everythings working fine now.

Thanks so much for your help and sorry for disturbing you if I did.

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