hi dear hukdealers!
I need some help how to get rid of origin broadband.
I paid ~£170 on 02/01/17
only 03/03/17 I had the installation day however I still have no internet connection and called them every day in the last week.
I said I want to cancel cos it is a joke. they said termination fee. I said what for? I don't have internet and you had 53working days for that.
how can I get my money back and cancel witbout any fee?
also, am I not in the cooling off period?
how about asking another provider to take over from them?
All answer will be highly appreciated!
thanks in advance!