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PAC code question

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My contract expires on 1st December 2016 and i've received my PAC code from BT MOBILE. I've also today taken out a new sim only contract with another provider. So when the new sim card arrives i… Read More
J4GG4 Avatar
6m, 18h agoPosted 6 months, 18 hours ago
My contract expires on 1st December 2016 and i've received my PAC code from BT MOBILE.

I've also today taken out a new sim only contract with another provider.

So when the new sim card arrives in 3 to 5 days (It could arrive on 1st December), I will then use the PAC code immediately.

My question is:

When the pac code is used (providing its on or before the 1st December) do i still need to pay another 30 days with the last network provider?. I keep reading about 30 days notice. I do this every year but always end up leaving too late (on a rolling contract) so always end up paying more than i need to.
J4GG4 Avatar
6m, 18h agoPosted 6 months, 18 hours ago
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I've just got off the phone from three, the chap was far more helpful than BT were on this.

So basically from what he told me..

Obtaining a pac is NOT notice to terminate the contract. If you don't use the PAC then your contract goes on to a rolling contract in which you need to give 30 days notice whenever you want to leave.

He told me i should use the PAC at least 1 or 2 days before my current contract will expire. Apparently i dont have to wait for the new sim card to arrive, i can call tomorrow to find out the number of the sim card then either give the PAC to the person from three on the phone, or take the new number, PAC and order number with ID to the nearest three store and the three store will give me a new sim card there and then and do the PAC porting there and then too.

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Responses/page:
#1
I'm not sure if it's the same with all the networks but when I was switching from o2 to BT last month, if I gave in the PAC code before the minimum term, I would be charged an early termination fee. I didn't need to give in notice with o2 if I was cancelling via PAC but I did if I was outright cancelling it and not porting the number. Hope that helps.
#2
I just moved from BT to EE. BT gave me a final bill showing I had paid for almost an extra month (I was out of contract).
Maybe they just charge you to the end of the current billing cycle. I was 3 days into the current billing cycle by the time the number got changed over.
#3
By getting a PAC code you have already given notice to terminate the contract. So I would transfer as soon as you receive your new SIM. You may get some money back as you always pay in advance.
#4
It can be a problem to try to port on the day the pac expires. If there's a glitch anywhere in the system you can end up with your number in limbo. The day you get your new sim call them and give them the pac...
#5
I've just got off the phone from three, the chap was far more helpful than BT were on this.

So basically from what he told me..

Obtaining a pac is NOT notice to terminate the contract. If you don't use the PAC then your contract goes on to a rolling contract in which you need to give 30 days notice whenever you want to leave.

He told me i should use the PAC at least 1 or 2 days before my current contract will expire. Apparently i dont have to wait for the new sim card to arrive, i can call tomorrow to find out the number of the sim card then either give the PAC to the person from three on the phone, or take the new number, PAC and order number with ID to the nearest three store and the three store will give me a new sim card there and then and do the PAC porting there and then too.
#6
jonboy32
I just moved from BT to EE. BT gave me a final bill showing I had paid for almost an extra month (I was out of contract).
Maybe they just charge you to the end of the current billing cycle. I was 3 days into the current billing cycle by the time the number got changed over.

When your next bill is generated you'll get the difference refunded.
BT billing system never takes into account pending ceases, most likely for them who change their mind last minute, so if your bill was generated on the 1st of the month you'll be billed for 30 days, if 15 days later you leave then your next bill will refund what you paid and what you should of paid.

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