Anyone had trouble with this shower .I posted a parcel which weighed .95 of a kilo .Just had an email from them quote "nfortunately, Hermes have informed us that your parcel weighed/measured more than was declared when it was booked on our website. The parcel was declared as 1.00kg (10 x 10 x 10), however the actual weight/dimensions are 1.10kg (10 x 10 x 10).
We understand mistakes can be made and we operate tolerances to allow for small mistakes, however due to the size of this discrepancy, we unfortunately need to charge for this misdeclaration.
Also, due to the increased cost in processing misdeclarations, which include identifying and weighing the parcel, an additional handling charge of £2.50 is included in the underpayment total.
The total underpayment due is £ 3.41 + VAT. You can pay this charge now via the link below or find it in your basket and pay it the next time you check out with us.
Pay This Now "
Anyone else had trouble with shower?