PayPal charging me a £14 charge back fee? - HotUKDeals
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PayPal charging me a £14 charge back fee?

£0.00 @ Paypal
So I sold a game on eBay. I checked the address (I do most of the time) and the post code didn't match the address. I tired to contact the buyer with no reply. A few days later eBay contact me saying … Read More
chris88 Avatar
6m, 4d agoPosted 6 months, 4 days ago
So I sold a game on eBay. I checked the address (I do most of the time) and the post code didn't match the address. I tired to contact the buyer with no reply. A few days later eBay contact me saying that the buyer didn't authorise this purchase. PayPal then contact me & I said to refund them. Then they email my saying that they are charging me a £14 charge back fee. Surely this doesn't mean that I'm getting charged £14 on top of the refund. That's a joke.

The seller was new to eBay & has now changed their username.
Other Links From Paypal:
chris88 Avatar
6m, 4d agoPosted 6 months, 4 days ago
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(11) Jump to unreadPost an answer
Responses/page:
#1
Sadly ebay don't care about sellers anymore. Buyers can basically steel your item AND get their money back under their buyers guarantee.

It's why I don't use ebay to sell anymore. Plenty of other free sites to use
#2
Just ring PayPal and explain what's happened and they will waive the charge back fee as it wasn't your fault.
#3
simonhawking
Sadly ebay don't care about sellers anymore. Buyers can basically steel your item AND get their money back under their buyers guarantee.

It's why I don't use ebay to sell anymore. Plenty of other free sites to use


Or if they're really clever they may even "steal" it lol
#4
contact ur bank and tell them it's unauthorised. they will have to refund you and then block ur paypal direct debit. don't tell the bank the story just say you have no idea what it's about.
#5
Yes I'm going have to contact PayPal. Doesn't show up in my PayPal activity. Seems really sneaky. Same thing happened a year ago but I thought it was a scam email so I deleted it. Complete joke.
#6
brendanhickey
contact ur bank and tell them it's unauthorised. they will have to refund you and then block ur paypal direct debit. don't tell the bank the story just say you have no idea what it's about.

I'm pretty sure you're advocating fraud there, which is illegal.
#7
chris88
Yes I'm going have to contact PayPal. Doesn't show up in my PayPal activity. Seems really sneaky. Same thing happened a year ago but I thought it was a scam email so I deleted it. Complete joke.


Are you sure it's a genuine email and not a scam? If it's not showing in your PayPal activity then don't worry
#8
It has happened to me many times actually one only last week,
we sent the item and after a couple of weeks we received chargeback- non authorised,
ebay/paypal gave them full refund and charged me £14 for helping me deal with the matter!
Let us know how you get on please
#9
brendanhickey
contact ur bank and tell them it's unauthorised. they will have to refund you and then block ur paypal direct debit. don't tell the bank the story just say you have no idea what it's about.

Swing and a miss.

OP, don't do this, just call PayPal.
#10
Stendhal
brendanhickey
contact ur bank and tell them it's unauthorised. they will have to refund you and then block ur paypal direct debit. don't tell the bank the story just say you have no idea what it's about.

I'm pretty sure you're advocating fraud there, which is illegal.


fraud?
#11
any luck op?

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