Need help here. I'm seriously angry with an ebay sale I made. Not going into too much detail as I wouldn't want any party identifying me through this, but I sold something in perfect condition but the buyer asked for a refund because they didn't like it. I declined (as I had a no refund policy, and am a private seller, not business). They raised a claim through Paypal - and guess what, they, in their infinite wisdom, have ruled in favour of the buyer, without barely any checks. The buyer has no legal right whatsoever to a refund. Where do I go from here, I've heard Paypal are a law unto themselves. I've already written a stern email to them but I don't know if they monitor reply emails. I'm facing a loss now if I try to resell it as it has been used.