PAYPAL CREDIT missed payment help - HotUKDeals
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PAYPAL CREDIT missed payment help

£0.00 @ Paypal
ive had an account with paypal credit for a year now. ive recently bought a laptop which has pushed my minimum payments up to £41 a month. Ive changed my direct debit on my account to £60 per month. I… Read More
BobIzYaUncle Avatar
6m, 5d agoPosted 6 months, 5 days ago
ive had an account with paypal credit for a year now. ive recently bought a laptop which has pushed my minimum payments up to £41 a month. Ive changed my direct debit on my account to £60 per month. Ive had an email this morning saying ive missed a payment and my account has been charged £12. ice checked my account and it actually says "diect debit scheduled 18th December £60"

my bank is in plenty of credit so i dont understand why they havent taken it.

Im going to ring them at 8am but has anybody else experienced this?
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BobIzYaUncle Avatar
6m, 5d agoPosted 6 months, 5 days ago
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Responses/page:
#1
PayPal are great with things like this, I'd just phone them and sort it with them.
#2
all sorted. apparently if you change the amount between payments it auto cancels your next payment! pants system but theyve refunded the £12 as they are aware of the issue.
#3
Similar thing happened to me and they logged 2 missed payments on my credit file, refused to remove them saying it was a payment that was missed so they have to record it as such.

Got Ombudsman involved and all sorted now, + £50 credit for inconvenience from PayPal.
#4
Make sure that don't go on your credit file.

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