Quick question: I think my parcel might be lost in transit. What usually happens? Sent a friend loads of DVDs by Parcelforce. It was guaranteed to arrive today.
Parcelforce's tracking are in 6 steps - (1. Despatched, 2. Collection depot,3. Hub,4. In delivery depot,5. Out for delivery, 6. Delivered). The item is still stuck at despatched. I spoke to the local deport in the late afternoon - they had a quick look for it, and couldn't find it - said they'll call me back (not sure how hopeful to be). I'll obviously give them a followup tomorrow - though at the moment really have no idea if it's lost or not.
The collection driver didn't have the postage label when he came (I ticked bring label); instead he wrote the postcode down & said he'll put the label on later - I send a box or two with them, so it didn't seem odd. I got the text confirmation yesterday too (usually get this once drive drops the collection at the local deport). So it definitely reached their deport - maybe it's only been a day - give it time? Ideas welcomed.
(rather odd to have dvds get lost - haven't got mind around to work out how lost compensation yet)