PS4 warranty/EU cover 1 or 2 years? - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HotUKDeals, you accept our cookie and privacy policy.
Get the HotUKDeals app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

PS4 warranty/EU cover 1 or 2 years?

£0.00 @
Hi can anyone clarify what we're entitled to with Sony - is it just the 1 year? My console is 22 months old and has started getting errors constantly and crashing every hour. Any help? Thanks… Read More
icecreamwoman Avatar
9m, 2w agoPosted 9 months, 2 weeks ago
Hi can anyone clarify what we're entitled to with Sony - is it just the 1 year?

My console is 22 months old and has started getting errors constantly and crashing every hour.

Any help?

Thanks
Tags:
icecreamwoman Avatar
9m, 2w agoPosted 9 months, 2 weeks ago
Options

All Responses

(5) Jump to unreadPost an answer
Responses/page:
#1
Not sure, but this is worth a read:

http://www.which.co.uk/consumer-rights/advice/what-do-i-do-if-i-have-a-faulty-product

Using guarantees and warranties

Many products, such as electrical goods, are sold with a manufacturer's guarantee (or warranty), often for a year.

Guarantees are a contract between you and the manufacturer and the manufacturer must do whatever it says it will do in the guarantee.

Usually this will be to repair or replace a faulty item. Retailers will sometimes contact the manufacturer on your behalf but they are not obliged to do so.

However, you still have rights under the Consumer Rights Act or Sale of Goods Act even if your guarantee has expired. A manufacturer's guarantee doesn't replace these rights and retailers can't ignore this.

It will depend on the product and the fault but you could be legally entitled to a free repair or, in some cases, a replacement by the retailer for some time after the manufacturer's guarantee has expired.

#2
Where did you purchase it from? Take the product to the store with proof of purchase. i would personally email and list the complaints and tell the company the product is not fit for purpose.

i did the above with curryd 4 years after purchasing and got a gift card :D .
#3
MrMan2011
Where did you purchase it from? Take the product to the store with proof of purchase. i would personally email and list the complaints and tell the company the product is not fit for purpose.
i did the above with curryd 4 years after purchasing and got a gift card :D .

It was bought from Asda online.
#4
Sony gives you one year warranty after thatyour choice to get anotherone.
#5
I'm sure an electrical product has to be fit for purpose up to 6 years but shops deny this and say only 1 year guarantee.

http://www.telegraph.co.uk/finance/personalfinance/money-saving-tips/11296784/Shops-accused-of-denying-six-year-warranty-right.html

Post an Answer

You don't need an account to leave a response. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!