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Purchasing mobiles from a verified seller

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I know there's been similar topics to this, but I figure I'd ask to be more specific. A seller on eBay known as 'cell-plaza' is selling a mobile I'd really like for a great price, but there's a few f… Read More
roorii Avatar
1w, 4d agoPosted 1 week, 4 days ago
I know there's been similar topics to this, but I figure I'd ask to be more specific.
A seller on eBay known as 'cell-plaza' is selling a mobile I'd really like for a great price, but there's a few flags, and I can't tell if they're red one.

Firstly the obvious question is, if a warranty is offered (2 years), and the seller has mostly (90 something percent) positive reviews, is this mostly a safe option?

Second question, there's a section in the details that mentions to not update the phone yourself, as it could 'disable' the phone. When asked about this, they responded: "Yes.the phone is old stock, so wrong update or update to latest version may damage or disable the phone."

Does this mean they're likely a stolen batch, which will be blocked? Never bought phones from eBay so I've only done minimal research.

Thanks!
roorii Avatar
1w, 4d agoPosted 1 week, 4 days ago
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Responses/page:
#1
If you have reservations then why bother?
Never known a phone company to say their updates may disable you phone so just buy elsewhere.
#2
By doing the update you invalidate the warranty. As the seller has specified this.
Hence the fantastic price. Pay more and get one that will do what you want. Or buy this update it and then be stuck with a brick.
Why do you think b grade goods are cheaper..
#3
thedvdmonster
..Never known a phone company to say their updates may disable you phone so just buy elsewhere.
Most of the Chinese resellers' websites state the updates exemption but where the updates concerned are custom ROMs not official manufacturers' ROMs, which is reasonable. This can be compounded by the language barrier where any additional and potentially unreasonable exemptions may not be clear.
#4
AndyRoyd
Most of the Chinese resellers' websites state the updates exemption but where the updates concerned are custom ROMs not official manufacturers' ROMs, which is reasonable. This can be compounded by the language barrier where any additional and potentially unreasonable exemptions may not be clear.
This is what concerns me, I'm thinking it might just be a slight misunderstanding on my end.
I'm concerned that by 'disable' they mean 'brick', but it's entirely possible they mean something else.
It's why I wanted to ask I guess, maybe someone had experience with these kind of sales before.
#5
roorii
AndyRoyd
Most of the Chinese resellers' websites state the updates exemption but where the updates concerned are custom ROMs not official manufacturers' ROMs, which is reasonable. This can be compounded by the language barrier where any additional and potentially unreasonable exemptions may not be clear.
This is what concerns me, I'm thinking it might just be a slight misunderstanding on my end.
I'm concerned that by 'disable' they mean 'brick', but it's entirely possible they mean something else.
It's why I wanted to ask I guess, maybe someone had experience with these kind of sales before.
Regardless of interpretation, even an official ROM update has the potential to "disable" / brick a phone, although it would presumably be rare; maybe the seller is exempting its responsibility in all circumstances to allow for user error? You could continue with a specific question, such as "this model has an official manufacturer update from xx to yy. Would installing this update invalidate the warranty?"
#6
TBH, what warranty are you expecting to be achieved from a foreign seller beyond the possibility of PayPal's180days? No idea how you could reasonably enforce a 2 year warranty from a foreign seller other than S75 protection assuming any one single item £100+ and funded directly via a credit card purchase, where presumably a direct credit card purchase is not possible via ebay anyway.
#7
We bought a "new genuine iPhone" off a "reliable" U.K. Seller a couple of years ago, was supposed to have 12 months apple warranty, when it came and I checked it has the serial number of an iPad mini on it. The seller then tried to tell me it was new and made by a Chinese single mother trying to support her family and was made using genuine iPhone parts. Needless to say ended up going down the PayPal claim route to get the cash back. A few months later the seller was gone.

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