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Quidco and tcb question

£0.00 @ Quidco
I've made a few purchases recently, on both topcashback and Quidco, only for them to track, but not for the full amount. Eg- Urban outfitters purchase of £75 tracked at £61.25 with topcashback, which …
juggler1 Avatar
1m, 4w agoPosted 1 month, 4 weeks ago
I've made a few purchases recently, on both topcashback and Quidco, only for them to track, but not for the full amount. Eg- Urban outfitters purchase of £75 tracked at £61.25 with topcashback, which I've raised a claim on. Now I've made a purchase at boux avenue for £46 which has tracked through Quidco at £36 something. Is there something I'm missing? Something to do with vat? I have the premium membership with both Quidco and tcb. Admittedly, it's by default, but I once opened a new bank account, and once switched broadband through one or other of them, so I keep thinking I'll need the premium for future. Raising a claim every time seems too much faff. Is there an actual reason that this is happening, or have I just been unlucky? Thanks
Other Links From Quidco:
juggler1 Avatar
1m, 4w agoPosted 1 month, 4 weeks ago
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(11) Jump to unreadPost an answer
Responses/page:
#1
There is no cash back on vat and postage cost.
#2
I believe they track on the amount less VAT. The figure you have quoted looks around that amount.
#3
Yes the VAT isn't included. I've just commented on another post that I've been waiting months for £16.35 from Halfords (since 1st Sept) and I've accepted that I'll never see it!
#4
I have had some issue with tracking but in think not for every transaction . maybe 1 in 10 is missed cashback. do you have adblocker and are not using incognito windows ? I would also say if you are using chrome. I know chrome has extensions that track for quidco and TCB . possibly worth getting?
#5
batezy_1984
Yes the VAT isn't included. I've just commented on another post that I've been waiting months for £16.35 from Halfords (since 1st Sept) and I've accepted that I'll never see it!
My nowtv cashback took a year but I did get it
still waiting on some from April....

yes VAT not always included
sometimes times it tracks at a different rate then gets changed
should say in the T&c's
#6
HammadKhalil
I have had some issue with tracking but in think not for every transaction . maybe 1 in 10 is missed cashback. do you have adblocker and are not using incognito windows ? I would also say if you are using chrome. I know chrome has extensions that track for quidco and TCB . possibly worth getting?


Oh wow, I wish you lived next door to me :) the only bit I recognised there was Chrome, which is installed on my pc, but I tend to use my iPhone tbh. Does that answer ? Sorry, am not very tech- minded
#7
batezy_1984
Yes the VAT isn't included. I've just commented on another post that I've been waiting months for £16.35 from Halfords (since 1st Sept) and I've accepted that I'll never see it!


Some companies take up to 6 months to track and confirm.
#8
Thanks for replies, the vat seems to explain it, definitely, for the urban outfitters. The boux avenue order was free postage as the order was over £40, but the tracked amount does sound right if vat is deducted. The funny thing is, I've been using both Quidco and topcashback for about 2 years now, but have never noticed this. Has this always been the case, is it for every purchase, or just for some? Am also considering that they are quite high purchases for me, so maybe when my purchases are a tenner or less, I've probably not bothered if the difference has been pennies?
#9
thewongwing101
batezy_1984
Yes the VAT isn't included. I've just commented on another post that I've been waiting months for £16.35 from Halfords (since 1st Sept) and I've accepted that I'll never see it!
My nowtv cashback took a year but I did get it
still waiting on some from April....

yes VAT not always included
sometimes times it tracks at a different rate then gets changed
should say in the T&c's


Is that the ts and cs of the cashback site, in general, or specifically relating to the individual retailer? That would be good, as it'd save me raising a claim at all, if I knew that it was actually correct. I seem to go round and round in circles with their claim process!
#10
juggler1
thewongwing101
batezy_1984
Yes the VAT isn't included. I've just commented on another post that I've been waiting months for £16.35 from Halfords (since 1st Sept) and I've accepted that I'll never see it!
My nowtv cashback took a year but I did get it
still waiting on some from April....
yes VAT not always included
sometimes times it tracks at a different rate then gets changed
should say in the T&c's
Is that the ts and cs of the cashback site, in general, or specifically relating to the individual retailer? That would be good, as it'd save me raising a claim at all, if I knew that it was actually correct. I seem to go round and round in circles with their claim process!
Yeah I agree clear as treacle some things of course are not charged VAT
at the end of the day you shouldn't be buying stuff based on cashback
#11
thewongwing101
juggler1
thewongwing101
batezy_1984
Yes the VAT isn't included. I've just commented on another post that I've been waiting months for £16.35 from Halfords (since 1st Sept) and I've accepted that I'll never see it!
My nowtv cashback took a year but I did get it
still waiting on some from April....
yes VAT not always included
sometimes times it tracks at a different rate then gets changed
should say in the T&c's
Is that the ts and cs of the cashback site, in general, or specifically relating to the individual retailer? That would be good, as it'd save me raising a claim at all, if I knew that it was actually correct. I seem to go round and round in circles with their claim process!
Yeah I agree clear as treacle some things of course are not charged VAT
at the end of the day you shouldn't be buying stuff based on cashback


Oh, I was getting them anyway, but am sorted now thanks to the vat answer. Thank you :)

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