Rbs/Natwest Mobile Phone Insurance - HotUKDeals
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Rbs/Natwest Mobile Phone Insurance

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Dropped my phone earlier, got mobile cover with my bank and think £75 excess. Any idea how long process takes to get phone replaced?
ALYMAC76 Avatar
5m, 1w agoPosted 5 months, 1 week ago
Dropped my phone earlier, got mobile cover with my bank and think £75 excess.

Any idea how long process takes to get phone replaced?
ALYMAC76 Avatar
5m, 1w agoPosted 5 months, 1 week ago
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Responses/page:
#1
When I last used it around a year ago it was next say to get the replacement phone if you called during office hours. We logged the claim online, was really easy!
#2
Thanks Emma, appreciate the answer, did you have to send phone away or was it like an exchange in a shop?

Ally
#3
I have used it twice now. Both times I have phones up. They have dealt with it over the phone. Asked me to remove my apple account ( I think that was it. They explained how to ). They sent a new phone the next day to the address I was at. ( I was at home. But could of had it delivered to my place of work if need be ) and when the new one was delivered . The courier took the old one. Really easy. No fuss.
#4
Thanks Vikki

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