My monitor has developed a fault and it is going to be exchanged by AOC as it is in it's warranty period. When I asked if the replacement will be a new monitor or refurbished, they couldn't answer the question.
Should I expect a new monitor, or would they be within their rights to send me a refurbished one? Naturally the latter would not fill me with much confidence due to my one having developed a fault. Basically I want to know if I have any grounds to request a new one if it is a refurb I receive?