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Royal Mail - can you or can you not send mobile phones with battery?

£0.00 @ Royal Mail
I am still unsure as to what the rules are regarding sending things with a battery. Are you allowed to send them via Special Delivery? Are you allowed to send them via standard delivery - 1st or… Read More
NEtech Avatar
2y, 9m agoPosted 2 years, 9 months ago
I am still unsure as to what the rules are regarding sending things with a battery.

Are you allowed to send them via Special Delivery?

Are you allowed to send them via standard delivery - 1st or 2nd class?

I need to know for insurance. I have always took a gamble in the past and just hoped for the best. I have also been using couriers such as Hermes lately but in their terms and conditions it seems everything is prohibited apart from the packaging itself! So not sure if I would be covered on insurance if anything went wrong.

I am wanting to ship one of these either today or tomorrow: http://www.amazon.co.uk/Storage-Options-64736-AirStore-Personal/dp/B00E64LF7S

It has a battery in it, would I be covered by Royal Mail, I found some info saying I could but it was from early last year and they said a new update was coming out mid 2013 so I have no idea if the rules have changed.

So does anyone have a certain answer for me, and not just guess work.

Cheers.
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NEtech Avatar
2y, 9m agoPosted 2 years, 9 months ago
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banned#2
Lithium ion/polymer/metal/alloy batteries when sent contained in equipment such as a mobile phone or digital camera are allowed,
#3
Yes you can but the battery needs to be in the phone and not loose :)

I have posted two lately,a used one and a brand new one that was being returned. I had to open it to put the battery in!
#4
Thanks, and any idea if that would be the same for a courier like Hermes? Or are they more strict?
#5
NEtech
Thanks, and any idea if that would be the same for a courier like Hermes? Or are they more strict?

Have a look here.

https://www.myhermes.co.uk/help/carry-guide.html

Ask them on Facebook in a private message, they are really good at answering queries on there.
#6
Never thought of that, cheers.
banned#7
Yes and no! You can send a mobile phone battery by Royal Mail, as long as it is in the phone, and is not faulty. Which to me is a bit of a contradiction. I asked the post master for clarification. He said " if the phone was being returned for anything battery related they would not be able to accept it"
#8
Just don't tell them what's in the packet?
#9
fil
Just don't tell them what's in the packet?

I have not done in the past but I am not sure how that covers you because in the terms and conditions it states if it has a battery inside you must write on the outside of the package clearly that it contains a battery and is hazardous.

Not sure how they would know any different if it went missing and you put a claim in, unless they record it on the transaction somehow, because otherwise with a missing package how could they prove you never declared it and wrote on the package?

Edited By: NEtech on Jul 07, 2014 14:25
#10
Hmm I thought it was just air freight that restricted battery postage?

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