Royal Mail refuse to let me send official iPhone 7 Battery case. is this for real? - HotUKDeals
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Royal Mail refuse to let me send official iPhone 7 Battery case. is this for real?

£0.00 @ Royal Mail
Wondered if anyone else has any experience with this and if the shop in question was confused or if this is for real. Went to PO today to send an official Apple (£99) Smart Battery Case and they saw t…
misterleoni Avatar
1w, 3d agoPosted 1 week, 3 days ago
Wondered if anyone else has any experience with this and if the shop in question was confused or if this is for real. Went to PO today to send an official Apple (£99) Smart Battery Case and they saw the item, asked what it was and said it's prohibited.

If this is the case then how am I supposed to get it to the buyer in Wales??

Has anybody else had experience of this, and any definitive answer as to what the correct action should be? As far as I'm concerned, it's an electronic device with a specific purpose. Seems odd that such a device should have to be sold in person by hand in future, having been shipped perfectly happily.
Other Links From Royal Mail:
misterleoni Avatar
1w, 3d agoPosted 1 week, 3 days ago
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(23) Jump to unreadPost an answer
Responses/page:
#1
Sadly yeah. They are not allowed to ship Lipo batteries (actually very few do).

I suggest you just say it's a case next time
#2
Seems like someone being a bit OTT to me, I'd package it up and just say it's an expensive leather case if asked
#3
TeamMCS
Sadly yeah. They are not allowed to ship Lipo batteries (actually very few do).

I suggest you just say it's a case next time


But they deliver phones with built in batteries?
#4
They won't let you send perfume that's been taken out of its original box, yet there's lots selling on eBay ...
#5
Here is their policy on restricted items such as batteries and how they should be sent.

https://business.help.royalmail.com/app/answers/detail/a_id/898/~/restricted-goods---uk
#6
rhinopaul
Here is their policy on restricted items such as batteries and how they should be sent.

https://business.help.royalmail.com/app/answers/detail/a_id/898/~/restricted-goods---uk


​I know the restriction but it's not that clear. under restricted items it says 'mobile phone, cameras etc'. What is 'etc'? Surely a case with antennas and regulator chips and a DAC in it is technically an 'electronic item'?
#7
...Why tell them what you're sending? Just say its a pink dildo that is used.
#8
misterleoni
rhinopaul
Here is their policy on restricted items such as batteries and how they should be sent.https://business.help.royalmail.com/app/answers/detail/a_id/898/~/restricted-goods---uk
​I know the restriction but it's not that clear. under restricted items it says 'mobile phone, cameras etc'. What is 'etc'? Surely a case with antennas and regulator chips and a DAC in it is technically an 'electronic item'?
Yes, its an electronic item with the battery connected.Unfortunately the post office staff dont have the knowledge and training they should to know what can and cant be sent.One post office will send it and another wont.
#9
Just recently i sold 2 blu rays on ebygum bay went into the post office was asked what the parcel contained
I replied Blu rays the lady (aged about 60 ish) went bright red in the face and said to me Blue movies I kept a
straight face and said ...Yep swedish porno. paid and walked out.
Never tell them the exact item in the parcel...just twist the truth. :{
#10
Don't tell them lop just say case
#11
ritchiedrama
...Why tell them what you're sending? Just say its a pink dildo that is used.
Haha i think bodily fluid are also banned
#12
take it to another post office & dont tell them what it is
#13
ritchiedrama
...Why tell them what you're sending? Just say its a pink dildo that is used.
I agree, I hate that they ask what is in the box, so intrusive! I even rang and complained once but got no where. I can't believe they still do it. I always just say ornaments or toys. Next time I might surprise em with your suggestion lol X)
#14
LeahMinttoutou
ritchiedrama
...Why tell them what you're sending? Just say its a pink dildo that is used.
I agree, I hate that they ask what is in the box, so intrusive! I even rang and complained once but got no where. I can't believe they still do it. I always just say ornaments or toys. Next time I might surprise em with your suggestion lol X)

It's a good one, especially when you're a hairy bearded male.
#15
Use a courier broker such as http://www.parcel2go.com.
It will be a better service than Royal Mail. It most likely will be quicker and you will have far better tracking.
Most couriers will send it by road so don't have the same restrictions as Royal Mail.
#16
ritchiedrama
LeahMinttoutou
ritchiedrama
...Why tell them what you're sending? Just say its a pink dildo that is used.
I agree, I hate that they ask what is in the box, so intrusive! I even rang and complained once but got no where. I can't believe they still do it. I always just say ornaments or toys. Next time I might surprise em with your suggestion lol X)
It's a good one, especially when you're a hairy bearded male.
Hahaha X)
#17
Mr.Weasle
Just recently i sold 2 blu rays on ebygum bay went into the post office was asked what the parcel contained
I replied Blu rays the lady (aged about 60 ish) went bright red in the face and said to me Blue movies I kept a
straight face and said ...Yep swedish porno. paid and walked out.
Never tell them the exact item in the parcel...just twist the truth. :{
I would have liked this but my 'like' button is missing X)

Bet her husband/kids were laughing like hell that night when they explained what a Blu-ray was X)X)
#18
Yea royal mail won't allow them and best too send with a courier
#19
Guest991145
Use a courier broker such as http://www.parcel2go.com.
It will be a better service than Royal Mail. It most likely will be quicker and you will have far better tracking.
Most couriers will send it by road so don't have the same restrictions as Royal Mail.
Yes agree, it's incase it burns the ponies a r s e. X)
#20
God sake, just buy a padded envelope and some stamps and post it through box.
#21
Whilst in your case you would argue the battery is connected to the device so you maybe covered, however just keep in mind if something were to missing or was damaged and you require compensation, I doubt they'll cover you for said item if you say you sent something which is prohibited.
#22
christ, why tell the battleaxe behind the counter?

just box it up and send it, as if royalmail cares or even checks
#23
eset12345
christ, why tell the battleaxe behind the counter?
just box it up and send it, as if royalmail cares or even checks

They do check, how often they is anyones guess, I got a nice letter from them advising that I had breached the terms in that I sent a loose battery, it was subsequently 'destroyed' and I had no recourse.

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