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Sky Q Install

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Getting this installed on Monday... just had a few questions... The box itself... is it safe to either put it on top of a DVD player, or a small DVD player on top of it? When I get it installed,… Read More
superfreddy Avatar
1m, 2w agoPosted 1 month, 2 weeks ago
Getting this installed on Monday... just had a few questions...

The box itself... is it safe to either put it on top of a DVD player, or a small DVD player on top of it?

When I get it installed, do they use the existing cable I had for Sky+ in the house, or does it need a completely different cable? If so, would they give me enough cable in case I need to move the box to the other side of the room?

Finally, do they go around and stick the cable to the wall inside the house, or is that my job?

Thanks
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superfreddy Avatar
1m, 2w agoPosted 1 month, 2 weeks ago
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#1
What is this DVD player?
#2
tempt
What is this DVD player?

Sorry, it's a slimline blu-ray player
#3
Should be able to put a DVD player under or on top of the Q box (I wouldn't personally but you could)
It depends on the state of your current sky+ cabling, if it's ok they will re-use it and just connect it to the new Q LNB, that's what they did with mine but it was only a couple of years old.
#4
tempt
What is this DVD player?


funny I laughed
#5
I wouldn't put it on top or under anything. They run hot.
He will re-use the existing cable.
Read up on Q before going ahead with the install, it's very flakey in anything other than perfect conditions. It is literally the worst piece of tech I've ever owned. The sky forums are bursting with problems, it has many known bugs, some of which have been present since launch.
#6
wolf359
I wouldn't put it on top or under anything. They run hot.
He will re-use the existing cable.
Read up on Q before going ahead with the install, it's very flakey in anything other than perfect conditions. It is literally the worst piece of tech I've ever owned. The sky forums are bursting with problems, it has many known bugs, some of which have been present since launch.

Strong words there... why the worst piece of tech?
#7
Mine works perfectly, zero issues since install about 6 months ago
#8
They get VERY hot, i have mine on its own on a separate shelf to everything else. Also even with latest firmware updates there are many, many problems especially with the box freezing, recordings failing, random on-demand not downloading, controllers can have a mind of their own and will whizz recordings back and forth when not being touched and will jam the box resulting in having to power it off at a the mains. Rushed out (IMO) and even after a year this is still a broken product.
#9
I wouldn't be too concerned about placing something above or below the Sky Q box. The Q box is not yours, it belongs to Sky. If it dies or overheats they'll replace it as part of your contract.

My Sky Q runs fine, no real issues other than it's lost the broadband connection, no big deal just go to settings and reconnect.

Edited By: Taliban_Army on May 12, 2017 22:56
#10
You'll be fine having the Q box on top of the DVD player, having it the other way round can sometimes cause connectivity issues due to interference. If the dish is showing signs of ageing (rusting etc.) then this will get changed when they install the new LNB. Is your existing cable twin cable or single cable? If it's twin then they will just put new connectors on the ends and re-use. It'll get swapped if it's single.

Explain to the engineer you're probably going to be moving it in the near future and if there's any chance of leaving an extra bit of cable saves another engineer coming out. Shouldn't be a problem.
#11
Sky Q 1TB and 2TB are different boxes. I have an atom 330 box on my Sky Q 2TB without any heat issues except for the 330 runs pretty hot anyway. Only issue with the 2TB is after an update when sometimes both boxes need to be rebooted to update the firmware and sync again. These boxes should be able to connect with powerline, Wifi and ethernet so wifi drops should be an issue.
Annoying part is that you can't rename them except for airplay.
#12
Ours is fine, but then again all our Minis are on ethernet not wireless
#13
Completely agree, my upgrade to q was free and that was still too much.

When my 12m is up I'm going to go back to my old sky box if they allow without hassle and a good price.
Failing that I'm going to get rid of sky altogether.

How they had the cheek to release q with this many bugs and generally awful ui I've no idea.
wolf359
I wouldn't put it on top or under anything. They run hot.
He will re-use the existing cable.
Read up on Q before going ahead with the install, it's very flakey in anything other than perfect conditions. It is literally the worst piece of tech I've ever owned. The sky forums are bursting with problems, it has many known bugs, some of which have been present since launch.
#14
superfreddy
wolf359
I wouldn't put it on top or under anything. They run hot.
He will re-use the existing cable.
Read up on Q before going ahead with the install, it's very flakey in anything other than perfect conditions. It is literally the worst piece of tech I've ever owned. The sky forums are bursting with problems, it has many known bugs, some of which have been present since launch.

Strong words there... why the worst piece of tech?


Because in the year since I've had mine I've had to reset 3 mini boxes, the q hub and the main box practically every day. Every update fixes 1 thing and breaks 2 more
I get connectivity issues between my main box and the hub that are literally 6 feet apart
I have missing thumbnails, failed recordings practically every day. It's more stable now, but is still an absolute nightmare. Look on the sky tech forums there are hundreds in the same boat. If it works it's great, but if you have a problem installation then you're screwed.
So many "known bugs" it's frightening

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