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sky What's Changing... Broadband Talk & Line Rental

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Hi did anyone else receive this email? Prices going up extortionately The price of your broadband is increasing on 1 March 2017 by £2.50 a month. This change will show in your March bill. Th… Read More
pompey87 Avatar
3m, 1d agoPosted 3 months, 1 day ago
Hi did anyone else receive this email?

Prices going up extortionately

The price of your broadband is increasing on 1 March 2017 by £2.50 a month. This change will show in your March bill.

The price of your Line Rental is increasing on 1 March 2017 by £1.59 a month. This change will show in your March bill.

Our call rates are increasing on 1 April 2017 and your new rates, showing from your April bill, will be:

Is there anything I can do to avoid this???

I am currently paying £10 a month line rental and broadband

Extortion! Please help
pompey87 Avatar
3m, 1d agoPosted 3 months, 1 day ago
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(31) Jump to unreadPost an answer
Responses/page:
#1
The whole sector of phone and broadband is increasing, bt are the backbone of the majority services and they have announced their increases and everyone follows suit. Nothing really you can do unless your at end of contract to attempt a better deal. Like us we have been in the contract a few months so will have to suck it up.
#2
Sky is getting too greedy, better off changing to Plusnet, they are very cheap.
#3
stoneblade
The whole sector of phone and broadband is increasing, bt are the backbone of the majority services and they have announced their increases and everyone follows suit. Nothing really you can do unless your at end of contract to attempt a better deal. Like us we have been in the contract a few months so will have to suck it up.
you can't do anything? surely if they change the price then you can cancel? Thats what I did every time virgin tried to pull that trick
#4
F0rbes12345
Sky is getting too greedy, better off changing to Plusnet, they are very cheap.

plusnet are £17.99 and £9.99 broadband sky is £28.99. only £1 difference and maybe plusnet are about to increase prices.

Im paying £7.40 a month for 12 months line rental and broadband with sky which will probably go up £1.59


Edited By: davidian84 on Jan 26, 2017 15:01: add
#5
not sure this constitutes extortion. its a slight rise.
#6
badasschris
stoneblade
The whole sector of phone and broadband is increasing, bt are the backbone of the majority services and they have announced their increases and everyone follows suit. Nothing really you can do unless your at end of contract to attempt a better deal. Like us we have been in the contract a few months so will have to suck it up.
you can't do anything? surely if they change the price then you can cancel? Thats what I did every time virgin tried to pull that trick


I'm sure they changed something in the terms and conditions about this. I know my Vodafone contract now has small print which allows increases to a certain percent. If it goes above this then you can cancel, I will check the terms on my contact later. Problem we have is that sky provides the fastest in our area, 21mb compared to BTs slow 6mb. So for the sanity of us as parents we have no choice but to stick to the fastest provider to allow for the family to use streaming services, so have to take the increase.
#7
pompey87

I am currently paying £10 a month line rental and broadband
Extortion! Please help

to answer the question if you are paying £10 then you are getting a 12 month deal which will only go up slightly in march. then at the end of the deal haggle or move elsewhere

Edited By: davidian84 on Jan 26, 2017 15:04
#8
Also might be loosing 12 channels!Discovery and Eurosport amongst them!
#9
blame the goverment for letting companies monopolize every sector
#10
megaman666
not sure this constitutes extortion. its a slight rise.


Not extortion (based on value) but not a slight rise either. c15% on his line rental and c25% his broadband. I'd like a small pay rise at those figures
#11
I'd just call them up. I can't remember if they let you come out of the contract but if they can't reduce your line rental or broadband they'll usually knock it off part of your tv package
#12
I had three sky prices rises in a year, I no longer have sky........
They take the mick,
#13
megaman666
not sure this constitutes extortion. its a slight rise.
10-50% isnt a slight rise though
#14
Just reading up on ofcom about it and you have the right to cancel your phone and broadband contract with them on any increase to price within 30 days of the notice given by the supplier. This isn't valid for the tv side of any package.

Ref:

http://stakeholders.ofcom.org.uk/binaries/consultations/gc9/statement/guidance.pdf
#15
stoneblade
The whole sector of phone and broadband is increasing, bt are the backbone of the majority services and they have announced their increases and everyone follows suit. Nothing really you can do unless your at end of contract to attempt a better deal. Like us we have been in the contract a few months so will have to suck it up.
When you get notification of the increase you are allowed 30 days to cancel your contract without penalties if yo do not want to continue. Obviously you will have to find another supplier.
#16
Sky ripping you off over phone and TV apart from rises in phone and nroadband you are losing 12 channels on TV with no reduction in the price,what a rip off and they get away with it as not enough people complain or cancel,no wonder they are telling us they are trying to get rid of dishes and supplying all channels over the internet,trouble is people like us in the sticks who cannot get high speed broadband have no choice
#17
Sky is cheapest by far just go through quidco or TCP. I just compared it on uswitch and talktalk was cheapest for standard but after what tcb pay sky come first. I never even compare now becuase sky has been cheapest for me for several years plus when you get 60% off or bill credit it's a no brainier. Price Rises don't bother me, it will still be cheaper than other providers. ;)
banned#18
If you have free broadband the price is not increasing
#19
Thank you guys, I know it might not be a big rise for some people, I paid only 90p for broadband and line
Rental last year with sky, so a £4 rise is quite significant in my case

Edited By: pompey87 on Jan 26, 2017 18:23: Mistake
#20
As per Ofcom rules - You have (and are legally entitled to) cancel your contract within 30 days from any announced price increase.

Note, if you have paid for your line rental upfront this may not be refunded. You'll need to read their t&cs, I know talktalk refund it based on how may months are left, but BT do not.
#21
Terms state price can increase once in a 12 month period up to a maximum of 10% of a singular product. Line Rental could've increased by £1.74 but is only going up by £1.59.
#22
Nevertheless, will be calling them up and challenging it. £4 increase on £10 is not 10%. Maybe on the full price line rental it is. But I'm not paying that silly original price for line rental.
#23
JohnCrichton
Terms state price can increase once in a 12 month period up to a maximum of 10% of a singular product. Line Rental could've increased by £1.74 but is only going up by £1.59.


What about the broadband price? £2.50 of £10 isn't 10% is it?
#24
I am on free broadband, £15 line rental - my 30 days notice will go in tomorrow, on principle - and thats what we all should do, tell companies we dont accept changes of anything on contracts, leave.
#25
JohnCrichton
Terms state price can increase once in a 12 month period up to a maximum of 10% of a singular product. Line Rental could've increased by £1.74 but is only going up by £1.59.


Terms mean nothing on EU Telecom Directives, esp when they breach them.
#26
24M451
As per Ofcom rules - You have (and are legally entitled to) cancel your contract within 30 days from any announced price increase.

Note, if you have paid for your line rental upfront this may not be refunded. You'll need to read their t&cs, I know talktalk refund it based on how may months are left, but BT do not.

Which a small court claims will ensure is refunded, no big telco wants a ruling against them let alone get to court.
#27
You're paying £10 a month for broadband and line rental which you would never get from any other providers not even 90% of us would and you're saying extortion Oo wth is wrong with people be greatful they saved you money. The savings you made covers the extortion. And I guarantee even with the extortion you refer to, you will still pay less than other providers. Other providers will put prices upto. Be greatful.
#28
MR1123
You're paying £10 a month for broadband and line rental which you would never get from any other providers not even 90% of us would and you're saying extortion Oo wth is wrong with people be greatful they saved you money. The savings you made covers the extortion. And I guarantee even with the extortion you refer to, you will still pay less than other providers. Other providers will put prices upto. Be greatful.


Like me, I'm sure a lot of people took advantage of this deal a few months back, and people on hukd like a bargain, they don't come on here to buy broadband and pay full line rental prices, if they did want to, they would've just bought a package online or instore without having to look on hukd for a good deal. I'm quite sure a lot of people don't pay the full ridiculous price of Broadband these providers are charging. I just used the term extortion just to emphasise the jump In price increase. Nearly 50% in my case. I appreciate I am paying less compared to the full price stated on their website. But an increase like that is not acceptable. Yes Upto 10% maybe acceptable. Not 40%!
#29
MR1123
You're paying £10 a month for broadband and line rental which you would never get from any other providers not even 90% of us would and you're saying extortion Oo wth is wrong with people be greatful they saved you money. The savings you made covers the extortion. And I guarantee even with the extortion you refer to, you will still pay less than other providers. Other providers will put prices upto. Be greatful.



£15 here, for a service that buffers youtube & Netflix on 18-20MPBS, yet my EE3G sim doesn't.

Be grateful ? To Sky ? No ones saves a consumer money than them.
#30
Best thing to do is give sky your 30 day cancellation notice and tell them to keep the phone open for an active takeover so when you switch you don't lose your number.

If you genuinely want to save money all round inc your broadband, drop me a message or visit my site http://www.prettypennysavings.co.uk
#31
chocci
sidney69
Best thing to do is give sky your 30 day cancellation notice and tell them to keep the phone open for an active takeover so when you switch you don't lose your number.
If you genuinely want to save money all round inc your broadband, drop me a message or visit my site http://www.prettypennysavings.co.uk
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Chocci the link works fine; drop me a pm if you would like more info, thanks

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