Hi all sorry I know this isn't the usual questions people ask here but just wanted other parents opinions. I went into my local Smyths last week for a nosey they were renovating the store and had a few buggy sitting ex display heavily reduced I saw the MacLaren I was currently pushing but newer version mines was quite old ect, for £50 they usually sell it for £140 so I picked it up gave my buggy away to someone in need of one then next day went to take my little boy out and realised there was a big padlock round the chassis I hadn't noticed it didn't obstruct it at all but was obviously but there to embarrass people from stealing it. My partner offered to buy a hacksaw and attempt to take it off but I was worried he would mark it or be too heavy handed also it was very thick so doubt it would have cut. Anyway took it in, the guy said he couldn't find the key they were closing so he didn't have anyone who deals with the keys about could we come back so we did next person said the same couldn't see a key but they did have them could we come back so again went back in to be told they don't have the key they will find the bolt cutters if we come back in. This is a 25 mins drive each way each time so started to get a bit fed up but today took it in again someone different knew nothing about it said Aww I'll go see if I can find bolt cutters took it in the back for half an hour brought it back folded up handed it to my bf and showed him a busted padlock said "we couldn't find any bolt cutters so pryed it open with 2 screwdrivers"! my partner thanked him and came out to the car went to put son in and one side of the seat shot back! he has snapped the plastic holding the metal bar on one side that hold the seat and reclines the seat back and forward. He took it back in and then was argued with by this guy saying he didn't realise he'd broken it but he would give him his money back we said they should be replacing the buggy as they broke it over something simple they refused as we didn't pay full price he wasn't the manager bit said he spoke to the manager and he said the same they would only give me the 50 back. What's other parents opinions of this?? Should they be giving me a replacement? I know have no buggy so if I except this I'll have to buy it at full price any advice would be great thanks
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